SUMMARY OF QUALIFICATIONS
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➢ Excellent customer service
➢ Extremely productive in high stressed environment
➢ Strong analytical skills and time management skills
➢ Team player who is able to work independently
➢ Computer literate and excellent keyboarding skills
➢ Organized, efficient and detail oriented
EXPERIENCE
STERILE PROCESSING TECHNICIAN La Verendrye Hospital – (Riverside Health Care) March 2019- current
- Providing sterilization services and is responsible for picking cases and supporting the operative team
- Operates automated processing equipment such as instrument washers, sterilizers, biological incubators, heat sealers and other commonly used automated, non-automated and electronic equipment in sterile processing
- Sterile Processing. Order, restock and decontaminate sterilization equipment and instruments; Collect dirty equipment and instruments; Sort, load, unload, and decontaminate equipment and instruments according to procedures and or surgical cases
- Data Entry. Maintain records, inventories, use of materials, placement of equipment (including surgical case carts), within each area serviced; Maintain inventory and accurate records
- Cleans and decontaminates instruments and equipment according to established procedures and techniques; ensures proper functioning of equipment; cleans sanitizing machines and equipment
- Perform instrument processing functions according to written Standard Operating Procedures (SOP’s)
- Perform instrument processing functions according to written Standard Operating Procedures
Overnights Manager
Walmart – Fort Frances Aug 2018- Dec 2019
- Overseeing deliveries, restocking shelves (or delegating it to a retail assistant)
- Monitoring inventories, making sure targets are hit
- Ensuring the store runs smoothly, Training staff
- Dealing with customer enquiries (if open through the night)
- Organizing the warehouse, dealing with payroll issues
- Ensuring the store is ready for the daytime hours
Customer Service Representative
Sight&Sound/Tbaytel– Fort Frances, OntarioAug 2016- Aug 2018
- Respond to customers in a friendly manner, offer exceptional customer service to a variety of clients
- Promote sales and answer questions pertaining to cell phones, laptops, TV and musical instruments
- Take necessary actions to resolve customers complains
- Accurately process cash and credit card transactions
Cashier
Wal-Mart – Fort Frances, OntarioMay 2015-Aug 2016
- Responded to customers in a friendly manner, offer customer Wal-Mart alternative credit card solution
- Accurately processed cash and credit card transactions
Manager
Pizza Hut – Drumheller, AlbertaMay 2014-April 2016
- Managed the store when on duty, offered exceptional customer service
- Ensured that all the elements are present in order to secure a smooth and efficient service.
- Responded to customers in a friendly manner, took their orders and filled out their requests
- Accurately processed cash and credit card transactions
- Took necessary actions to resolve customers and staff complains
Cashier
Wal-Mart – Drumheller, AlbertaJan 2015-April 2016
- Responded to customers in a friendly manner, offered customer Wal-Mart alternative credit card solution
- Accurately processed cash and credit card transactions
Assistant Manager/BusboyMar 2010- June 2012
- Haveli Indian Restaurant – Tustin, California
- Assisted in managing the restaurant when required
- Ensured that the cleanliness and organization of the team are within the management guidelines
- Assisted in any areas when staffing constraints required
- Ensured that all the elements are present in order to secure a smooth and efficient service.
- Responded to customers in a friendly manner, took their orders and filled out their requests
- Resolve customer complaints about food quality or service
- Process payments and sales by cash, credit and automatic debit
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Seasonal CashierOct 2010- Dec 2010
- Wal-Mart – Brea, California
- Responded to customers in a friendly manner, offer customer Wal-Mart alternative credit card solution
- Accurately processed cash and credit card transactions
EDUCATION
- Major Bachelors in Accounting, Southern University of New HampshireSept 2018- Present
- High School Diploma, El Camino Real High School (Placentia, CA)April 2010
REFERENCES
Available on request
