Mafering Sylla
Medical Device Reprocessing Attendant
About
Skills developed in disassembling, cleaning, disinfecting, reassembling, and sterilizing medical devices. Disinfecting and cleaning endoscopes.
Skills developed in accounting and administrative tasks. More than 5 years of customer service experience. Specialized college training as a customer service representative for financial institutions. Strong cash-handling experience.
Certificate in general accounting. Knowledge of software specialized in the financial sector: Oma, Simic, and the Desjardins portal. Excellent command of Word, Excel, PowerPoint, Access, Dream Weaver, and Outlook.
Recognized for strong observational skills, a good team spirit, initiative, and organizational skills.
Experience
Medical Device Reprocessing Attendant - Hôpital CHUM (stage)
(2025)
- Collect and sort medical devices
- Disassemble and clean medical devices
- Perform functionality tests on washer-disinfectors
- Inspect and assemble medical devices
- Package medical devices
- Perform leak testing, disinfection, and cleaning of endoscopes
- Sterilize critical devices and endoscopes
Assistant Manager - Ultramar - Montréal
(2017 - 2022)
- Place orders and take inventory of merchandise
- Sort expired merchandise
- Handle the cash register
- Schedule clerks
- Record daily sales
Cashier and Customer Service - Compass - Montréal
(2015 - 2017)
- Take customer orders while providing exceptional service
- Process transactions at the cash register
- Balance the cash register daily
- Place merchandise in its designated location
- Take inventory of merchandise
Accounting Clerk - Novitek international - Montréal
(2014)
- Enter customer and supplier invoices into the system
- Process files for new customers
- Order merchandise online
- File documents received
- Perform bank reconciliations
- Perform other related administrative tasks
Customer Service - Mariatel Service - Montréal
(2014 - 2015)
- Welcome customers and answer the phone
- Answer customer questions
- Advise customers on products
- Process transactions at the cash register
- Balance the cash register
- Take orders
Customer Service Advisor - IQT - Laval
(2010 - 2012)
- Handle requests related to complaints and billing issues from Bell customers
- Build advisory relationships with customers by identifying their needs
- Promote customer retention
- Meet customer needs and identify business opportunities
- Analyze, validate, and authorize requests related to products and services
Cashier-Sales Associate - Fripe-Prix Renaissance - Montréal
(2009)
- Welcome customers and answer the phone
- Process transactions at the cash register
- Label clothing, household items, books, and shoes
- Balance the cash register
- Take inventory of merchandise
Education
Medical Device Reprocessing Attendant - CFP Margueritte Bourgeois (2025)
Certificate of Studies - Management Information Systems and Office Administration (2023 - 2024)
Attestation of College Studies - Cashier in a Financial Institution - Collège de Bois-de-Boulogne (2016)
Certificate - General Accounting - Université du Québec à Montréal (2012 - 2013)
License - Accounting and Administration - Université de Sonfonia, Conakry (2004 - 2007)
