AS-02 HR & Finance Coordinator at Department of National Defence – Dental Detachment (2025-09 – Present)
Civilian employee supporting military operations
- Support workforce operations, staffing coordination, onboarding, and HR processes within a military healthcare environment while partnering closely with leadership to maintain operational continuity and employee support.
- Provided day-to-day HR, financial and administrative support to senior leadership
- Developed a Quick Start onboarding guide to improve knowledge transfer and support new hires in navigating systems, processes, and expectations
- Handled staffing actions, training requests, travel claims, and personnel documentation in line with federal policies
- Supported HR staffing strategies, including planning, coordination, and process improvements
- Managed contracts, purchase orders, and invoice tracking using DRIMIS
- Mentored administrative staff and helped coordinate workflow to keep operations running smoothly
- Supported colleagues and contractors with public service applications, resumes, and inventories, helping build confidence and success
- Interpreted collective agreements and advised leadership and employees on their application in day-to-day situations
- Reviewed and approved Calian contractor timesheets and reconciled attendance and labor reports, ensuring accuracy and consistency
HR & Office Administrator (Virtual) at Nova Health Club (2024-06 – 2025-09)
- Resolved a staffing crisis by redesigning postings with an Indeed representative, which led to the rapid hiring of three key trainers within budget and timeline constraints.
- Coordinated onboarding, training, and performance evaluation processes in partnership with leadership to support employee integration and workforce development.
- Provided high-level administrative support to executives, including calendars, travel, meeting logistics, and confidential communications.
- Drafted and edited internal and external correspondence to support effective corporate communication.
- Streamlined expense and reimbursement tracking, improving processing time by 20%.
- Monitored departmental budgets and assisted with financial reporting.
Benefit & Payroll Administrator at Petawawa Centennial Family Health Centre (2023-06 – 2024-06)
- Led onboarding processes for newly hired staff and physicians, coordinating orientation, documentation, training support, and integration into clinical operations.
- Partnered closely with the Executive Director to support recruitment activities, interview processes, employee relations matters, and workforce operations within a busy healthcare environment.
- Supported recruitment and interview processes while participating in candidate interviews, onboarding coordination, disciplinary discussions, and employee performance and behavior-related conversations with professionalism and discretion.
- Coordinated physician and staff credentialing requirements, onboarding documentation, and compliance processes to support operational readiness and continuity of care.
- Processed payroll, investigated discrepancies, and managed remittances using Ceridian while ensuring compliance with Ministry of Health and Service Ontario reporting requirements.
- Facilitated staff training initiatives and contributed to Health HR Committee discussions focused on workforce support and organizational effectiveness.
Office Administrator, Physician Recruitment at Arnprior & District Family Health Team (2018-06 – 2023-06)
- Led physician and healthcare recruitment initiatives through targeted outreach strategies, stakeholder engagement, and community partnership development to support staffing needs, physician retention, and healthcare access within the community.
- Developed and implemented policies, procedures, and operational workflows.
- Managed program development to meet community needs and funding criteria.
- Prepared annual and quarterly Ministry of Health reports for Family Health Team and Family Health Organization.
- Maintained accurate financial records; supported annual budgets and audit preparation.
- Ensured compliance with auditor recommendations and oversight requirements.
- Managed clinic facilities, vendor relationships, and operational logistics.
- Developed and presented annual funding proposals to municipal government, including slide decks and supporting documentation, successfully securing yearly funding for community health programs.
- Collaborated with municipal leaders to design and coordinate annual medical student events, fostering interest in local physician recruitment and retention.
- Represented the organization at physician career fairs at University of Ottawa and Queen's University, enhancing recruitment outcomes.
- Led fundraising initiatives resulting in over $10,000 raised to support community health programs.
Executive Administrator at Northern Counselling & Therapeutic Services (2015-06 – 2018-06)
- Supported recruitment and onboarding initiatives for mental health professionals across Canada, including development and placement of recruitment advertisements through post-secondary institutions and professional placement offices.
- Built and maintained relationships with colleges, universities, and external organizations to strengthen recruitment outreach and support long-term workforce development initiatives.
- Coordinated onboarding, documentation, compliance requirements, and operational integration for newly hired mental health professionals working in remote and Northern communities.
- Managed Government of Nunavut service contracts and multi-million-dollar project budgets while supporting organizational operations, communications, and compliance requirements.
- Developed and implemented a staff safety policy for clinicians traveling to remote Northern communities in partnership with the RCMP; the process was recognized as a best practice and remains in use.
- Standardized office procedures, coordinated virtual operations, and maintained licenses, insurance, WSIB documentation, and compliance reporting.
Research Executive Assistant • Ethics Specialist • Research Coordinator at The Ottawa Hospital (2000 – 2015)
Progressed through increasingly senior roles supporting healthcare research operations, regulatory coordination, participant recruitment, and multidisciplinary communication within a highly regulated clinical environment.
- Served as the primary resource for research ethics submissions and regulatory processes, training and onboarding new staff across departments on REB procedures, documentation standards, and compliance requirements.
- Coordinated contracts, ethics applications, reporting timelines, and operational workflows while supporting collaboration between clinicians, researchers, leadership, and external stakeholders.
- Managed complex documentation, confidential records, and compliance processes requiring strong organizational judgment, discretion, and attention to detail.
- Supported participant recruitment initiatives and patient-facing clinical activities while maintaining strict adherence to privacy, ethics, and healthcare regulations.
- Demonstrated adaptability and leadership in fast-paced healthcare settings through ongoing operational support, training coordination, and process management.
