Maryna Horyun
Event Planner & Customer Service Supervisor
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About
Dynamic and results-driven Event Coordinator with over ten years of experience in planning, organizing, and executing large-scale events, banquets, and wellness programs. Proven track record in managing high-volume events, working collaboratively with teams, and ensuring client satisfaction. Adept at volunteer coordination, budgeting, and logistics management, with a focus on creating immersive and mission-driven experiences.
Skilled in both indoor and outdoor event settings, capable of managing physically demanding tasks and adapting to varied environments.
Experience
Event Planner & Customer Service Supervisor - Manitoba Lotteries Corporation - Winnipeg, MB
(2011-05 - 2016-01)
- Planned and executed promotional events, VIP dinners, and theme-based activities for 40-400 participants, ensuring budget compliance and client satisfaction.
- Coordinated with vendors, hotels, and banqueting facilities, managing all logistics, including transportation, accommodation, and special requirements for VIP event
- Assigning, Scheduling and monitoring staffing to ensure adequate staffing to meet production requirements and ensuring daily schedule for over two hundred servers and bussers ; planning daily work assignment and breaks.
- Working cooperatively with the Event Coordinator, Banquet Manager, Chief for all banquets, events and trade show; supporting pre-event communications, preparing collateral materials.
- Conducted event evaluations post-delivery using measurement models to identify areas for improvement and enhance future event planning.
- Performing other duties as assigned.
Banquet Supervisor / Special Event Coordinator (Part-Time/Concurrent Role) - RBC Winnipeg Convention Centre - Winnipeg, MB
(2011-11 - 2016-12)
- Coordinated high-volume banquets and events, overseeing logistics from planning to execution, ensuring seamless operations and high levels of client satisfaction.
- Collaborated with multiple departments and event committees, supporting pre-event communications and preparing collateral materials for successful event execution.
- Managed and trained over 200 staff members, ensuring safety compliance, scheduling, and effective event delivery.
- Developed and circulated Master Operations Plans (MOP) for events, detailing roles and responsibilities to guarantee smooth delivery.
Promotional and Event Planner (Marketing Intern) - Manitoba Lotteries Corporation - Winnipeg, Manitoba
(2010-06 - 2011-05)
- Developed draft Rules and Regulation and Post Analyzes for the promotional events, reflected customers’ feedback, submitted to management for budgetary allowance and identifying areas of improvement.
- Reported to the Director, Events, the Events Coordinator plans, coordinates and assists with the logistics related to the successful delivery of FCM conferences, meetings, trade shows and events, remotely as well as on site.
- Dealt with different departments within MLC, arranging meetings, preparing service requests and allocation of responsibilities and duties of all parties.
- Worked effectively in the fast-paced environment, informing customers about the changes.
Event Team Member - Manitoba Lotteries Corporation - Winnipeg, Manitoba
(2010)
Yoga Instructor Yoga Teacher/Wellness Coach - Various Location and Online
(2013-09)
Owner - Mindful Panda Yoga Studio & Yoga Child Care - Winnipeg, MB
(2016-09 - 2023-01)
- Operated a boutique-style Kids & Adults Yoga studio and daycare with a holistic approach, overseeing the daily management and operations of the business.
- Managed a team of six staff members and supervised up to 12 children, ensuring a safe and engaging environment.
- Developed and delivered community yoga classes, teaching both children and adults in various locations, including schools, gyms, and community centers.
Education
Educational Assistant Certificate - Red River College (2014-09 - 2015-06)
Marketing Management Program - Red River College (2010 - 2010)
Bachelor’s Degree in Hospitality (2 of 3 years) - Kyiv University of Arts and Cultures (2008 - 2008)
Bachelor’s Degree - Education (Math and Computer Science) - Pedagogical University (2001 - 2006)