Kale Nguyen

Completed the Event Management Certificate Program at Bow Valley College. Graduated with a diploma in Business Administration in Automotive Management at SAIT. I am proficient in networking, time management, creativity and design formulation, and crisis aversion.

Clerk, The Registry Depot -September 2022

Processed a high volume of transactions. Maintained confidential customer records and documentation. Utilized various computer programs and databases. Managed multiple tasks in a fast-paced customer driven environment. Collaborated closely with team members to ensure smooth operations. Communicated complex information clearly and concisely.

Cashier, Roxy’s Burger Bar -August 2020

Communicated with house staff to ensure customer satisfaction. Received and processed customer orders with cash and electronic payments. Managed And escalated challenging customer situations, ensuring concerns were addressed timely and professionally. Maintained cleanliness and organization of the restaurant by regularly performing cleaning tasks. Ensure all necessary supplies and inventory were adequately stocked.

Diploma, Business Administration Automotive Management SAIT -April 2023

Foundation in the principles of analytical business operations, finance, marketing, and customer service, and technical skills in the automotive industry. Emphasis in finance management, dealership management and marketing, and insurance facilitation. Focus in selling, servicing, marketing and financing vehicles to clientele.

Certification, Event Management Bow Valley College -September 2020

Gained expertise in organizing, planning, marketing and executing successful events. Developing comprehensive event plans, managing budgets, negotiating contracts, andensuring event logistics ran smoothly.