EXPERIENCE
Shemaroo Entertainment Limited July 2022 – Present
Product Manager Industry: Entertainment and OTT
- Increased app revenue by 30% and customer engagement by 42%
Lodha Group - Mumbai, India Apr 2021 – July 2022
Product Manager Industry: Real-estate
- Received Spot award for Increasing lead count by 70% and Conversion by 20% within 6 months.
- Increased time spent on the website by 65% and CSAT by 120%
- Leading digital projects for loyalty and referral contributing to approx 4% direct revenue to the top line.
Won Technologies – Mumbai, India Aug 2020 – Mar 2021
Freelance Product Manager Industry: News media
- Created a tactical and strategic plan for product launch leading to 4.7 ratings on the play store.
- Improved watch time by 120%, avg. videos watched by 220% and 30 days retention by 12%.
Reliance Jio Infocomm Ltd – Mumbai, India
Product Manager Industry: Telecom Jun 2017 – Jan 2020
- Received a VP award and 2 Manager’s choice awards and got promoted within 4 months for exceeding goals. (8 months ahead of schedule)
- Led Multiple projects collaboratively with a cross-functional team including developers, Qa, designers, content, infra, security, and users to package personalization-infused features into multiple product releases leading to an increase in product adoption rate by 120%.
- Spearheaded automation using the CICD approach leading to an improvement in product delivery rate by 200% and a significant reduction in efforts.
- Identified steps to reduce churn rates by 10% resulting in an eventual $75k cost savings
Tata Consultancy Services June 2016 – Sep 2016
Intern Industry: IT Consulting
- Developed a system for upper-limbed disabled to help use computers leading to project adoption by TCS for NGO.
LEADERSHIP & COMMUNITY IMPACT
Operations Lead, grace welfare trust, Navi-Mumbai COVID-19 Relief March 2020 – Present
- Leading the relief campaign to help senior citizens and people at risk - 2,400 families supported so far
Mentor, Global Education Trust - Mumbai Sept 2019 – Present
- Mentored 5+ youth from marginalized communities in developing career plans to achieve their goals.