Jiahang He
Technical Manger & Product Manager
Talent
Winnipeg, Manitoba25 CAD/hourMember since September 5, 2023
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it repaircctv systemalarm systemintercomaccess control systemict customer supportit troubleshootingit installation
About
- Reliable individual with 8 years’ experience in the ICT field customer support roles.
- Skilled with extensive IT experience in troubleshooting, installation, and repair of a variety of electrical and mechanical systems including IT fundamental facilities, operation system, network software, data protection software, CCTV system, access control system, intercom, alarm and so much more.
- Proven track record of success in problem-solving and providing outstanding IT techniques to hundreds of end customers or enterprise customers per month.
- Strong capability to effectively relay communications between technical and non-technical personnel utilizing a practical and logical approach to addressing issues in workshops, seminars, roadshows, exhibitions or other events
- A team player with outstanding interpersonal and communication skills with the ability to take on new assignments and function to full capacity
- Manitoba Class 5 Full Driver’s License
Experience
- Reliable individual with 8 years’ experience in the ICT field customer support roles.
- Skilled with extensive IT experience in troubleshooting, installation, and repair of a variety of electrical and mechanical systems including IT fundamental facilities, operation system, network software, data protection software, CCTV system, access control system, intercom, alarm and so much more.
- Proven track record of success in problem-solving and providing outstanding IT techniques to hundreds of end customers or enterprise customers per month.
- Strong capability to effectively relay communications between technical and non-technical personnel utilizing a practical and logical approach to addressing issues in workshops, seminars, roadshows, exhibitions or other events
- A team player with outstanding interpersonal and communication skills with the ability to take on new assignments and function to full capacity
- Manitoba Class 5 Full Driver’s License
Education
I have a bachelor degree in Microelectronics and lots of professional electrical security and cybersecurity certificates
