Mel Basa

Detail-oriented Administrative & Finance Administrator with hands-on experience in cashroom operations, financial reconciliation, accounts receivable, invoicing, and HR administration. Proven ability to manage high-volume cash handling, maintain strong internal controls, and support accounting and HR teams with accuracy and professionalism. Highly proficient in SAP, Coupa, Ariba, Lynx BM, Crunchtime, HotSchedules, and HRIS systems.

Known for strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in fast-paced environments.

Administrative & Finance Administrator - SSP Canada – Calgary Airport - Calgary, AB

(2023-11)

• Manage property safe operations, including petty cash, registers, Glory Safe funds, and bank deposits
• Perform daily and weekly cash audits, investigate discrepancies, and report findings to Regional Controller and Director of Operations
• Prepare, reconcile, and verify daily cash and voucher totals using Lynx BM; complete weekly close-outs accurately and on time
• Process and reconcile weekly bank deposits, prepare change orders, and verify bank confirmations, weekly audit of safe counts in terminals
• Create and submit vendor invoices, purchase invoices, and credit memos through SAP, Coupa, Ariba, Crunchtime and other client platforms
• Prepare invoices, purchase invoices, credit, USR, OPR, CAPEX and vendor statements and reconciliation
• Maintain detailed AR records, aging reports, and follow up on overdue balances
• Support HR functions including employee onboarding, benefits processing, HR ticket responses, and statutory payments
• Maintain employee 201 files and ensure HRIS data accuracy through regular audits
• Coordinate interviews and act as liaison between hiring managers and applicants
• Serve as airport signatory for employee credentials, parking access, and offboarding processes
• Manage office supplies, inventory, and administrative records and data entries
• Apply, track, and reconcile incoming payments; follow up on overdue balances to ensure timely collections. Work closely with IT staff to attain accurate and necessary reporting from systems

Cashroom Processor (Part-Time) - GardaWorld – Cash Services - Calgary, AB

(2023-05 - 2026-05)

• Processed high-volume cash and cheque deposits for multiple clients with unique procedures
• Sorted, encoded, verified, and balanced cash using specialized cashroom equipment and system. Enter contents od customer's ABM envelopes, night deposits or ATM returns into a cash processing system
• Prepared and ensure secure deposits and reconciled daily totals/discrepancies
• Prepare cash orders for clients and daily count inventory
• Investigated discrepancies and maintained detailed audit trails
• Trained new staff on cash handling procedures and reconciliation standards
• Maintained strict compliance with security and confidentiality protocols

Store Manager - Booster Juice – St. Vital Centre - Winnipeg, MB

(2022-05 - 2023-05)

• Managed daily store operations including staffing, customer service, and inventory
• Maintained cash controls, completed deposits, and processed payroll
• Prepared sales reports, weekly schedule, managed food and labor costs, and supervised staff performance
• Recruited, trained, and scheduled employees to meet business needs
• Oversaw inventory, supply ordering and vendor relations

Food Service Supervisor - Tim Hortons – Morris - Morris, MB

(2020-10 - 2022-03)

• Supervised shift operations while ensuring service, food safety, and cleanliness standards
• Managed staff schedules and labor costs and promotional product execution
• Trained employees and resolved customer concerns

Bachelor of Science - Business Administration - University of the Cordilleras