Memuna Roforce

To obtain a position that will enable me to use my strong interpersonal skills, ambitious work ethic and use them to work with people and provide quality assistance.

Pre-Board Screening Officer - Toronto Pearson Airport - Mississauga, On

(2022-06)

• Inspect passengers and their belongings
• Physical Searches
• Threat and detection Response
• Access control
• Equipment Operation

Manager - Wendy's - Toronto ON

• Greet all customers with a friendly smile and professional attitude upon entering and leaving the store
• Manage all transactions with customers, collect payment whether cash, debit or credit
• Issue receipts, refunds and change accurately and efficiently
• Maintain cash control over register drawer and verify amounts are correct
• Answer all customer questions and queries efficiently and professionally as they arise
• Resolve all customer complaints, guide them and provide them with relevant information
• Maintain a clean and orderly store at all times, keeping checkout areas clutter free and organized
• Organize merchandise on shelves and restock items when needed
• Perform routine inventory counts
• Carry out all other store duties as directed by the Store General Manager, upsell to customers through daily recommendations

OSSD - Humberside Collegiate Institute (2020)

College Diploma - Human Resource Management - Canadian College of business science and technology (2023-07)