Mercedes Leon

Reliable and hardworking professional seeking opportunities in manufacturing, production, warehouse, janitorial, customer service, or other fast-paced work environments. Quick learner with experience working safely around machinery, inspecting products for quality, supporting production goals, and providing customer service. Adaptable, detail-oriented, team-focused, and committed to maintaining a clean, safe, and efficient workplace.

Manufacturing Engineer at Plasman / Accu Staff

• Developed technical documentation, including standard operating procedures and work instructions.
• Improved manufacturing efficiency by streamlining production processes and implementing lean methodologies.
• Reduced production downtime through proactive maintenance scheduling and timely equipment repairs.
• Identified problems and resolutions for defective, damaged, or malfunctioning parts, assemblies, equipment, and systems.
• Worked in a fast-paced environment to meet production deadlines.
• Operated machinery and equipment safely and effectively.
• Inspected parts for quality and reported defects.
• Provided timely feedback to management regarding potential production bottlenecks.
• Collaborated with cross-functional teams to support efficient workflow and communication.

Food and Beverage Hostess at Oscar Gutierrez (2016-05 – 2019-06)

• Provided customer service while supporting a safe and welcoming environment for guests.
• Followed safety protocols and helped maintain a clean and organized workplace.
• Managed reservations effectively to optimize table turnover and minimize wait times.
• Contributed to increased sales by promoting menu items and daily specials.
• Participated in team meetings and offered suggestions to improve restaurant performance.
• Promoted upcoming events and activities through social media, contributing to customer engagement.

Some Post-Secondary Studies

High School Diploma or Equivalent