Michael Kessler

Hospitality and sales professional with over 16 years of experience creating exceptional guest experiences, leading teams, and building lasting client relationships. I thrive in fast-paced environments where communication, problem-solving, and attention to detail make a difference. My background includes restaurant operations, staff training, business development, and account management. I'm passionate about helping businesses grow while delivering service that keeps customers coming back.

Counterpart Brewing – Server, Manager on Duty & Sales Representative

Deliver exceptional guest experiences in a high-volume craft brewery.

Train and mentor new staff on service standards and hospitality.

Manage daily restaurant operations and support team performance.

Develop new wholesale accounts and maintain relationships with existing clients.

Increase sales through product knowledge, customer engagement, and strategic outreach.

Recognized for leadership, problem-solving, and commitment to service excellence.

Also

Ruth's Chris Steakhouse

Queens Landing

Brewmaster and Brewery Operations program Graduate at Niagara College

Honours Political Science from Brock University

Smart Serve Ontario

Ongoing professional development in hospitality leadership, sales, and customer service.

Continuous learning in craft beer, beverage knowledge, and business development.