Michael Zubieta

I am a Security Associate currently employed at Hotel X Toronto. My passion is Law Enforcement and I am seeking to join to be a Special Constable.

Security Associate - Hotel X Toronto — September 2023 - Present

• Maintain detailed documentation including incident reports, guest interactions, and daily activity logs.
• Support administrative operations through data entry, record keeping, and preparation of reports.
• Collaborate with multiple departments to ensure smooth communication and operational efficiency.
• Assist with training and onboarding of new staff on safety and procedural protocols.
• Manage the hotel’s Lost & Found system, maintaining accurate logs and correspondence.
• Conduct regular inspections and ensure compliance with health, safety and security standards.

• Coordinate communication with police, fire, and emergency services; document all incident responses.
• Prepare reports detailing daily activities, incidents, and facility observations.
• Provide professional customer service and assist visitors with information and directions.
• Enforce organizational policies while maintaining a calm and approachable demeanour in high-traffic areas.

• Monitored CCTV and access control systems, ensuring proper record keeping and timely reporting.
• Conducted mobile patrols and maintained accurate documentation through digital tracking systems.
• Supported administrative functions by maintaining incident records, visitor logs, and shift summaries.
• Provided front-desk customer service, responding promptly to inquiries and concerns.

Marshall McLuhan Catholic Secondary School - 2013 - 2017

George Brown College - HRAC - College Diploma 2021 - 2023