Michelle Di Natale

Volunteer and community engagement professional with 5+ years of experience managing structured volunteer programs in healthcare-aligned and nonprofit environments. Skilled in volunteer recruitment, screening, training, engagement, scheduling, partnerships, outreach, and program oversight. Committed to compassionate, client-centred service, dignity, confidentiality, and well-supported volunteer programs that enhance service delivery.

Volunteer Coordinator / Support Committee Chair - ARMY CADET LEAGUE OF CANADA - Brampton, ON

(2024-08)

• Lead volunteer recruitment, onboarding, engagement and retention alignment with volunteer management best practices
• Match volunteers to program needs based on skills, interests and availability
• Developed and facilitate monthly volunteer meetings, orientations and program specific training
• Represent organization through community outreach and public speaking
• Build relationships with the public, community healthcare partners, donors and sponsors
• Chair committee meetings and provide volunteer, governance and project leadership
• Oversee financial coordination, budgeting, and fundraising operations accountability and reporting

Volunteer Coordinator & Community Outreach - ELDER HELP PEEL - Brampton, Ontario

(2021-07 - 2025-07)

• Managed the full volunteer lifecycle for 120 volunteers, from recruitment through retention
• Coordinated 240+ weekly volunteer hours and 10,000+ annual service hours
• Recruited and matched volunteers to programs based on skills, interests and availability
• Developed and facilitated 20 annual volunteer orientation and training sessions
• Coordinated and scheduled volunteers providing friendly home visits, telephone reassurance, wellness check and recreational programs
• Led community outreach and built relationships with volunteers and 12+ community partners
• Developed volunteer resources across volunteer programs and community outreach events
• Coordinated volunteer recognition and appreciation initiatives
• Developed and implemented 30/60/90-day and 12-months strategic volunteer plans for volunteer programs
• Maintained volunteer records and engagement, scheduling and fundraising data matrix reports

Certificate - Volunteer Management - Conestoga College (2024)

Diploma - Paralegal - Sheridan College (2015)