Functional Analyst - MacEwan University - Edmonton, AB
(2025-01)
Support Alumni & Development systems and operations through functional analysis, user support, and process improvement.
- Administer Raiser's Edge and Raiser's Edge NXT functionality for users across the department.
- Create and maintain security groups, user accounts, and permissions.
- Build queries, reports, dashboards, and data extracts for leadership and fundraising reporting.
- Manage imports including mapping, validation, and duplicate review.
- Troubleshoot issues and train users.
Database Administrator - CKUA Radio Foundation - Edmonton, AB
(2019-01 - 2025-01)
Managed donor database and processed over 7,000 monthly donations.
- Administered Raiser's Edge and Luminate Online databases.
- Led gift entry processing and reconciliation with financial systems.
- Built dashboards and complex queries for campaigns and decision-making.
- Created training and procedure documents.
- Developed and enforced compliance policies for CRA, POPA, and CASL.
- Maintained database security and user access.
- Managed Online Express / Luminate forms and communications.
- Implemented systems and software to improve team efficiency.
- Generated KPI reporting and tracking.
Development Coordinator - E4C
(2019-01 - 2019-09)
- Conducted data searches for campaigns and donor communications.
- Managed in-kind donations and fulfilled requests.
- Planned fundraising events, registrations, logistics, and follow-up.
- Managed sponsorship tracking and auction support.
- Coordinated and trained volunteers.
- Maintained donor database records and reporting.
- Processed acknowledgements and CRA-compliant receipts.
Donation Services Team Lead - University Hospital Foundation - Edmonton, AB
(2017-01 - 2018-12)
- Created data exports/imports for appeals and campaigns.
- Ensured compliance with POPA, CRA, and CASL regulations.
- Led gift entry processing and reconciliation.
- Supervised staff and evaluated performance.
- Implemented systems and software improvements.
Database Coordinator - University Hospital Foundation - Edmonton, AB
(2012-01 - 2017-12)
- Created queries and reports to support fundraising and donor engagement.
- Reconciled donations with Finance and maintained records.
- Oversaw gift processing and ensured donor intent was honoured.
- Managed year-end receipting and donor communications.
- Created and tracked planned giving proposals.
Staff Lottery Coordinator & Database Assistant - Covenant Health Foundation - Edmonton, AB
(2008-01 - 2017-12)
- Managed staff lottery operations including licensing, budgeting, marketing, and AGLC reporting.
- Processed gifts, event registrations, ticket sales, and monthly contributions.
- Reconciled payroll deductions for lottery sales.
- Issued CRA-compliant tax receipts and memorial letters.
- Worked with and trained volunteers.
Tele-fundraising Assistant - Covenant Health Foundation - Edmonton, AB
(2007-01 - 2008-12)
- Created call sheets, tracked donations, and supervised callers.
- Updated donor profiles and managed pledge communications.
