Michelle Hermansen

Creative operations and executive support professional with 8+ years supporting founders, CEOs, creative teams, and media organizations across technology, wellness, audio, and design-driven environments. Experienced in executive coordination, creative workflow support, brand voice, copy refinement, content review, app QA, audio content QA, podcast support, documentation, and AI-supported content workflows. Known for a steady, perceptive working style, strong intuitive communication, with a sharp ear for language, rhythm, nuance, and listener/reader experience.

Brand Voice, App QA & Audio Content Specialist at Bolde Media / Sweetn / Loopvana (2025-06 – Present)

• Shape brand voice, copy refinement, app QA, audio content review, and script development for Sweetn, Loopvana, and related Bolde Media projects.
• Review in-app content, user flows, copy, audio experience, and overall polish from a listener and end-user perspective.
• Create and maintain live QA documents with developers to track issues, clarify expected behaviour, document fixes, and support product updates.
• Collaborate with developers and the founder to test user flows, review content implementation, and provide structured feedback across app and audio experiences.
• Refine drafts and scripts into clear, human, polished language with stronger structure, flow, and emotional resonance.
• Apply a voice actor's ear for rhythm, authenticity, and spoken-word clarity to scripts, copy, audio content, and user experience review.

Audio Content QA, Voiceover Evaluation & Voice Artist at Voices.com (2025-11 – Present)

• Review voiceover auditions for audio quality, performance fit, clarity, delivery, and alignment with creative briefs.
• Assess spoken-word content for technical consistency, listener engagement, natural delivery, emotional nuance, and commercial usability.
• Perform voiceover for larger voice training projects, delivering reads with varied emotional range, subtlety, and natural spoken rhythm.
• Apply professional studio and voiceover experience to identify strong performances, audio issues, emotional clarity, and brand-fit concerns.

Executive Assistant to CEO / Creative Operations at Frame.io, acquired by Adobe (2016-05 – 2021-11)

• Supported the CEO from early-stage growth through Frame.io's acquisition by Adobe, partnering closely with leadership, creative, product, and operations teams.
• Managed complex executive calendar, travel, correspondence, expenses, meeting preparation, and day-to-day priorities across global time zones.
• Served as a trusted liaison between the CEO, board members, investors, senior leadership, external partners, and high-profile relationships.
• Partnered with the Chief of Staff and senior leaders on leadership meetings, agendas, decision tracking, internal communications, and followup.
• Coordinated design reviews, creative workshops, stakeholder presentations, and cross-functional feedback cycles for major product initiatives.
• Helped drive launch and internal alignment for Frame.io V3 to V4, helping translate creative and product ideas into clear timelines, deliverables, and next steps.
• Collaborated with Frame.io marketing and brand voice projects through voiceover, script feedback, and spoken-word content review.

Executive Assistant to CEO / Creative Operations & HR at Decrypt Media (2021-11 – 2024-12)

• Provided senior-level executive and operational support to the CEO and leadership team across a remote-first media organization.
• Kept creative, editorial, people, finance, and leadership workflows moving through strong documentation, communication, and followthrough.
• Assisted podcast guests on Riverside for GM podcast recordings, supporting remote session readiness, guest communication, and smooth logistics.
• Managed complex executive calendars across global time zones while protecting leadership focus during periods of growth and fundraising.
• Owned operational finance workflows including banking, bill payments, accounting coordination, tax preparation support, and P&L organization.
• Created and maintained business administration workflows, account setup processes, documentation, records, and cross-functional followup.
• Handled hiring support, onboarding, offboarding, HR documentation, employee benefits, global payroll, policy coordination, and equity tracking through Carta.

Voice Actor, Script Consultant & Independent Audio Producer at Ellevox (2015-01 – Present)

• Operate an independent voiceover and audio content practice delivering narration for commercials, branded content, corporate media, training, wellness, video games, and digital campaigns.
• Interpret and refine scripts for emotional clarity, naturalness, spoken rhythm, and audience connection.
• Manage voiceover, script feedback, audio editing, client communication, scheduling, revisions, contracts, file delivery, and quality control.
• Work with global brands and creative teams including Adobe, Frame.io, Givenchy, Ralph Lauren, Tatcha, Jacob's Creek, Pacific Legal Foundation, Highland Homes, and Greenleaf Trust.

Master Certificate in Songwriting & Production – Berklee College of Music (2010 – 2013)

Certificate in Human Resources Essentials – Cornell University (2024-03)