Micky Ginotra

A dynamic and creative individual seeking a customer-facing role in sales & marketing. Experienced in effectively engaging with customers, clients, and managers to achieve goals efficiently. Possess exceptional communication skills and a customer-centric mindset. With a background in Masters of Science degree and a Public relations diploma, I have proven ability to build strong rapport with customers. I am quick and efficient in absorbing knowledge of new products and excellent team member.

Sales Associate / Cashier - JYSK - Brampton

(2025-09 - 2025-12)

• Assist customers in selecting household goods, furniture, and home décor to fit their needs and style preferences.
• Operate POS system efficiently, handling cash, debit, and credit transactions accurately.
• Maintain attractive merchandise displays and ensure store presentation meets company standards.
• Support team members with stock replenishment, organization, and store upkeep.
• Deliver friendly, knowledgeable service in a busy retail environment, contributing to overall sales goals.

Sales Associate - Ashley

(2023-09 - 2024-01)

• Engaged with customers to understand their furniture, mattress and adjustable beds’ needs; provided product recommendations based on their preferences and budget.
• Demonstrated furniture features and benefits, emphasizing quality and value, in furniture sales & selling Value added protections (VAPs)
• Maintained friendly, outgoing personality to promote positive work environment and built customer loyalty.
• Followed all company policies, rules and procedures to promote company goals and maintain safety
• Provided Professional and polite support for sales and service needs

Sales Associate - Leon’s Canada

(2021-08 - 2023-05)

• Assisted customers in a welcoming manner to understand their furniture, appliances and electronic needs; provided product recommendations based on their preferences and budget.
• Demonstrated furniture features and benefits, emphasizing quality and value, consistently being the top sales-woman in furniture sales & selling VAPs Assist customers in selecting and coordinating furniture pieces for their homes.
• Processed transactions accurately and efficiently, including handling cash, credit, and financing options in addition to preparing financing applications
• Collaborated with team members to achieve sales goals and provide exceptional customer service.
• Applied strong interpersonal skills to maintain good relationships and helped solving problems

Sales Associate - Home Depot Canada

(2021-05 - 2021-08)

• Demonstrate knowledge of Home Depot products, including hardware, tools, and building materials.
• Assist customers in selecting the right products for their needs and budgets
• Process sales transactions accurately and efficiently using computer systems
• Collaborate with team members to achieve sales targets and provide excellent customer service
• Handle customer inquiries and concerns, resolving issues promptly and effectively. Following up with customers to ensure customer satisfaction.

Sales Associate - Freshco - Canada

(2020-02 - 2021-05)

• Maintained a clean and organized store environment, including stocking shelves, organizing displays, and ensuring product availability
• Operated cash registers and process transactions accurately and efficiently assisted customers in locating products and making purchasing decisions
• Monitored inventory levels and communicate replenishment needs to management. Followed all safety and sanitation procedures to ensure a safe shopping environment
• Handled customer inquiries and resolve issues promptly and courteously
• Stayed informed about current promotions and sales to effectively promote products

Post Graduate Diploma - Public Relations

M.Sc. - Medical Biochemistry

B.Sc. - Medical Biochemistry