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Mihir Patel

Mihir Patel

Technical Support /Customer Care/ Customer Support

Talent
Regina, Saskatchewan15 CAD/hourMember since July 3, 2023
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About

I am IT Professional having 19 years vast experience in the field of IT where I can troubleshoot all sort of hardware, network, software issues plus managing customer support, helpdesk and call ticketing management. I am well versed with management also to deal with customer all query in good manners and maintain relationship.

Experience

Experienced IT Professional with 19+ years of experience in planning, installing, configuring, and optimizing IT infrastructure to consistently achieve high availability and performance. Possesses knowledge to create and deliver solutions tied to business growth, organizational development and network optimization.

Education

Professional Certification

  • Microsoft Certified System Engineer (MCSE)
  • Microsoft Certified Professional (MCP)
  • Diploma in Computer Engineering Technology (1998­2000)
Educational Qualification
  • Master of Science: Information Technology, 2002
Chhatrapati Shahu Ji Maharaj University ­ Kanpur, IN

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