Miranda Qi

Supported end-to-end SDLC delivery of enterprise mortgage applications, including analysis, development, testing, deployment, and production support in a regulated financial services environment Developed and enhanced C# .NET RESTful APIs to enable secure system-to-system integration between mortgage platforms and external client systems Performed production support and incident resolution, including root cause analysis, debugging, and preventative maintenance for Azure-hosted enterprise applications

Application Developer II - Nesto Cloud (formly known as Intellifi Inc.) - Markham, ON

(2022-10 - 2026-06)

• Supported end-to-end SDLC delivery of enterprise mortgage applications, including analysis, development, testing, deployment, and production support in a regulated financial services environment
• Developed and enhanced C# .NET RESTful APIs to enable secure system-to-system integration between mortgage platforms and external client systems
• Performed production support and incident resolution, including root cause analysis, debugging, and preventative maintenance for Azure-hosted enterprise applications
• Executed CI/CD-based deployments and release activities in alignment with enterprise change management, governance, and risk control processes
• Developed and optimized SQL Server queries, stored procedures, and SSRS reporting solutions to support business intelligence and operational reporting
• Collaborated with business analysts, QA, operations, and client stakeholders to translate requirements into technical specifications and production-ready solutions
• Provided 24/7 on-call support for mission-critical systems, ensuring high availability of batch processing, integrations, and financial data workflows
• Developed a C++ security utility to enforce access control policies and reduce unauthorized access to development environments

Full Stack Developer - Crane Supply - Vaughan, ON

(2021-09 - 2022-07)

• Developed internal enterprise applications using VB.NET and C#, improving operational workflows and reducing manual processing overhead
• Designed and delivered reporting and data solutions using Perl and SQL, enabling business stakeholders to gain actionable insights into sales performance
• Developed and maintained web services using ADO.NET for MySQL integration and backend system communication on Windows Server environments
• Led enterprise intranet modernization by upgrading Sitefinity from version 10 to 13.3, including framework upgrades, database connectivity improvements, and application refactoring
• Resolved 150+ application and system incidents through structured troubleshooting, Jira-based tracking, and cross-platform debugging (Linux/Windows)
• Conducted code reviews and contributed to improving system performance, maintainability, and adherence to engineering best practices
• Partnered with IT and business stakeholders to analyze requirements and deliver application enhancements aligned with operational needs

Quality Assurance Assistant - Ontario Ministry of Children, Community and Social Services - North York, ON

(2020-05 - 2020-12)

• Designed, developed, and executed comprehensive test plans, test cases, and testing processes using ALM, contributing to early defect detection, improved software quality, and successful audit outcomes
• Performed functional, regression, integration, and end-to-end testing to validate business requirements, verify system functionality, and ensure seamless application performance following deployments and enhancements
• Collaborated with developers, business analysts, and QA team members in Agile Scrum environments, participating in sprint planning, daily stand-ups, and defect review sessions to support timely project delivery

Computer Programmer Diploma - Seneca College (2019-05 - 2021-04) Toronto, ON

BSc. with Honours Specialization - Psychology - Western University (2011-09 - 2015-04) London, ON