Canada Area Sales And Marketing Director - Hamilton Discount Auto Parts and Supplies (HDAP) Group - Hamilton, ON
(2012-03)
- Directed and managed overall sales and marketing operations, driving strategic growth and market positioning
- Coached, trained, and led a sales team and support staff of 35 members to achieve sales targets and operational excellence
- Managed accounts of over 2000 auto repair and collision centers, fostering strong customer relationships and cooperation
- Controlled P&L, budget, and operational expenses to optimize profitability and efficiency
- Developed pricing strategies, product positioning, promotions, and conducted competitive market research to maintain market leadership partner / Distributor - FCAP First Complete Auto Parts Co - Jeddah, SA
(2010-09 - 2011-12)
- Assisted CEO, CFO, and GM in managing business functions, directing sales activities, product positioning, and marketing operations
- Established new distribution partnerships and developed proactive sales teams, increasing KSA sales operations significantly
- Conducted extensive market research and competitive analysis to align product offerings with market needs
- Led sales negotiations and deal closures with a customer-oriented approach and maintained business confidentiality
- Coordinated purchase orders and delivery schedules ensuring accuracy and timely execution
- Achieved business objectives within tight budgets by coaching teams and monitoring performance
- Maintained excellent relationships with VIPs, distribution networks, and industry managers
Lexus Sales Manager - Erin Park Lexus Toyota - Mississauga, ON
(2007-01 - 2010-12)
- Managed daily sales activities including team performance, sales process monitoring, and inventory management
- Supervised sales team and support staff ensuring adherence to company mission, vision, and policies
- Implemented CRM and follow-up systems to capture accurate customer data and track sales progress
- Maintained high customer care ratings exceeding national averages through effective relationship management
- Motivated customers to purchase and re-purchase with confidence
- Achieved highest penetration of warranty, insurance, and accessory sales
Lexus Sales Manager - Herb Chambers Group (Team Lexus) - Sharon, MA
(2005-01 - 2007-12)
- Added 15% new corporate accounts, expanding dealer business opportunities
- Achieved highest sales profit and after-market sales penetration
- Awarded Master of Excellence and Elite Award for exceeding sales goals and customer satisfaction
- Fostered teamwork and positive customer-focused environment across departments
- Developed used car sales team training ensuring product and market knowledge
- Recognized as MVP among 42 dealers and participated in exclusive leadership events
Used Car Sales Show Room Floor Manager(Closer) - Herb Chambers Group (Team Ford) - Westborough, MA
(2004-01 - 2005-12)
- Managed used car sales volume, profits, and coordination of accessories and warranty sales
- Led used car sales team and desk operations, overseeing weekly marketing ads
- Controlled large used car inventory, trade-in appraisals, and wholesale transactions
- Conducted daily educational and review meetings to train, coach, and mentor sales team
- Updated sales and delivery schedules to improve coordination and control
Sales Manager Chrysler Jeep - Tar Box Chrysler Jeep & Hyundai - Kingston, RI
(2002-01 - 2004-12)
- Managed all showroom sales activities, sales teams, and support staff for Hyundai dealership
- Assigned daily targets and monitored follow-ups to ensure achievement of sales goals
- Maintained strong customer relationships through confidential data management and follow-up
- Increased new and used car sales by focusing team efforts on customer needs and targets
- Presented and sold warranties, accessories, and other aftermarket products
- Maintained relationships with banks and creditors, overseeing final sale documentation and contracts
- Achieved #1 business office position in the region for 2003 and 2004
Sales Consultant - Boch Luxe & Boch Toyota - Norwood, MA
(2000-01 - 2002-12)
- Presented and sold new and used Toyota and luxury pre-owned vehicles including Lexus, Mercedes, BMW, Maserati, Ferrari
- Delivered outstanding customer service and maintained above average customer satisfaction ratings
- Achieved Ernie Boch presidential award for exceeding sales targets and customer satisfaction
- Assisted management with organizing and maintaining vehicle inventory
- Sold and delivered 281 new vehicles and 110 pre-owned units in 2000, averaging over 30 units monthly
Technical Sales Engineer / Production Coordinator - Texas Instruments - Attleboro, MA
(1997-01 - 2000-12)
- Managed rapid prototyping and CNC production schedules for complex semiconductor machines
- Issued detailed work plans for custom build and assembly projects ensuring cost-effectiveness
- Collaborated with engineering teams to review project specifications and coordinate production
- Assisted in resolving technical production issues and updating blueprints and CNC schedules
- Designed and produced jigs and fixtures to improve efficiency, safety, and precision
- Managed customer relations and purchase orders, ensuring project alignment and satisfaction
- Coordinated prototype production with R&D and sales departments
Quality Assurance Engineer / CNC Production Manager - Apollo Microwaves Ltd - Montréal, QC
(1991-01 - 1997-12)
- Managed and implemented Quality Assurance systems and CNC production procedures for satellite components
- Planned and programmed CNC operations, approving cycle times and quality monitoring processes
- Assigned daily tasks and monitored work progress, quality, and schedules
- Prepared quality control documentation and ensured compliance with ISO standards
- Provided technical expertise to resolve production issues and maintain manufacturing precision
- Led team performance to achieve high standards in production quality and efficiency
