Mona Gardner

Detail‑oriented and highly adaptable professional with over 12 years of experience supporting complex programs across consulting, technology transformation, cybersecurity, and federal contracting environments. Known for exceptional organization, clear communication, and the ability to manage high volume workflows. Skilled in coordinating multi‑stakeholder projects, maintaining financial and compliance controls, producing executive‑ready reporting, and driving structured follow‑up that keeps teams aligned and accountable.

Recognized for building strong relationships, improving documentation and tracking systems, and ensuring operational consistency across fast‑moving, high‑expectation environments.

Project Coordinator - Business Analyst, Total Cost Ownership Project at Ernst & Young (2026-01 – 2026-04)

• Analyzed procurement contracts, reviewed technical documentations, licensing fees, and cost structures to support data‑driven insights and risk identification.
• Collected, validated, and consolidated cost data from multiple internal teams, vendors, and financial systems to support accurate TCO modeling
• Maintained risk and issue log (RAID); provided weekly status reports to stakeholders using MS Excel
• Maintained deliverable logs, reporting packages, and communication records to ensure transparency and quality in project execution.
• Collaborated with finance, procurement, and technical teams to document assumptions, validate inputs, and refine cost estimates.
• Ensured all documentation, data sources, and analysis outputs were stored in centralized repositories for audit and compliance purposes using SharePoint and government client site (GCDocs).
• Facilitated stakeholder meetings to review findings, clarify requirements, and ensure alignment on cost assumptions and methodology.

Project Coordinator / PM Support, DefenceX SAP Technology Transformation at Ernst & Young (2025-05 – 2026-04)

Managed contractor timesheets, invoices, utilization tracking, and compliance monitoring for the SAP ERP transformation program.

• Coordinated day‑to‑day project operations, ensuring smooth communication and workflow across teams.
• Ensured all documentation, data sources, and analysis outputs were stored in centralized repositories for audit and compliance purposes using SharePoint
• Produced quarterly compliance reports, and project status updates that strengthened monitoring and decision‑making.
• Facilitated bi‑weekly client status meetings, documented action items, and drove structured follow‑up to maintain accountability.
• Coordinated onboarding activities and oversee completion and filing of new subcontractors' documentation
• Provide administrative and operational support to project teams, including scheduling meetings, preparing documents, taking minutes, and maintaining organized project files
• Processed contractor timesheets and invoices; tracked contract utilization and compliance using Excel and SAP ERP system.
• Generated monthly client invoices, audit, reconcile with finance team. Follow up on over due payments.
• Coordinated stakeholder communications, resource allocations, and milestone tracking to ensure timely and accurate project execution.

Project Coordinator - Cyber Workforce Enablement Program (CWEP) at Ernst & Young (2022-08 – 2025-03)

Centralized program operations coordination, quality controls, and reporting for the Cyber Workforce Enablement Program, with accountability for monitoring activities across consultants, clients, internal teams, and external training vendor.

• Acted as the central coordination point for program operations, ensuring quality controls, monitoring activities, and reporting processes were executed consistently and accurately.
• Reviewing Statement of Work (SOW) with training partner to align with the correct training required by clients at Department of National Defence (DND)
• Supported the team in organizing CANSEC yearly events. Participated at the event booth distributing EY program offerings
• Prepared program summaries and utilization reports used by leadership to assess performance, risks, and resource needs.
• Maintained quality‑focused tracking of billable days, burn rates, contract usage, and compliance metrics using Excel and SAP ERP system.
• Generated monthly client invoices, audit, reconcile with finance team. Follow up on over due payments.
• Supported revenue recognition processes by reviewing contracts, validating billing data, and ensuring revenue was recorded accurately
• Facilitated communication across consultants, clients, internal teams and external training vendor.
• Maintained CRM records, project documentation, and reporting dashboards in alignment with document control standards using SharePoint.
• Supported onboarding, placement coordination, and contractor engagement with a focus on documentation accuracy and compliance.
• Ensured timely follow‑up on outstanding items by tracking deadlines, risks, and required actions across multiple stakeholders.

Operations Manager at Altruistic Informatics Consulting (2019-05 – 2022-07)

Managed operational and administrative processes, ensuring documentation accuracy, compliance with contract requirements, and timely completion of required submissions.

• Coordinated proposal submissions and ensured all supporting documents met compliance standards and were properly organized.
• Maintained structured tracking systems and documentation repositories to ensure internal records were current, accurate, and easy to retrieve.
• Oversaw staffing workflows and administrative activities, ensuring required documentation, renewals, and records were completed on time and aligned with compliance expectations.
• Managed daily operations for an IT consulting firm supporting federal contracts, ensuring quality, compliance, and process consistency.
• Coordinated proposal submissions across THS, TBIPS, TSPS, and ProServices streams, ensuring documentation accuracy and alignment with requirements from the Statement of work (SOW)
• Managed staffing workflows, priorities, and administrative operations to support efficient execution and monitoring.
• Strengthened pipeline management and reporting through improved tracking and standardized documentation.

Account Manager at Calian Group Ltd. (2017-07 – 2019-04)

Coordinated client requirements, staffing activities, and contract monitoring across multiple federal accounts while supporting leadership oversight and issue resolution.

• Coordinated client requirements, staffing activities, and contract monitoring across multiple federal accounts, Department of National Defence (DND), Shared Services Canada (SSC), Industry Canada, CBSA, Health Canada
• Maintained pipeline reports, forecasts, and status updates to support leadership oversight and quality assurance
• Exceeded yearly financial targets
• Supported proposal submissions and pricing strategies with accurate documentation and analysis.
• Monitored contract progress and ensured customer satisfaction through proactive communication and issue resolution.

Technical Recruiter at Calian Group Ltd. (2012-10 – 2017-06)

Coordinated recruitment workflows, documentation, and reporting for federal government contracts with an emphasis on accuracy and compliance.

• Provided end to end recruitment for IT professionals for federal government contracts.
• Conducted interviews, reference checks, and stakeholder communication with a focus on accuracy and compliance.
• Supported process improvements that strengthened tracking and documentation quality.
• Top recruiter two consecutive years

Contract Administrator at Calian Group Ltd. (2011-08 – 2012-09)

• Processed timesheets, invoices, and expenses with a strong focus on accuracy, completeness, and compliance with contract requirements.
• Generated utilization and financial reports to support accurate billing, contract monitoring, and timely issue resolution using SAP.
• Maintained detailed contract documentation, ensuring records were organized, current, and easily accessible for audits or client requests.
• Ensured compliance with contract terms by tracking required documentation and proactively addressing missing or outdated records.

Business Administration in Human Resources Management

Computer Applications Certification – Mican Business College

Medical Laboratory/Office Assistant Diploma – Career Canada College