Quality Assurance and Compliance Management
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I possess considerable experience in Quality and Compliance Management and wish to leverage my skillset and expertise to enhance quality and safety, while providing best-in-class, comprehensive on-site evaluations, and training to help customers maintain the highest standards of safety, compliance, excellence, and brand protection.
● Managed, trained, coached, and evaluated staff.
● Applied the principles of lean Six Sigma and implemented process improvement.
● Validated new processes to increase efficiency and productivity.
● Demonstrated vision that promoted the growth of operations and implementation of Best Practices for process improvement and research.
● Reported to the Chairman of Pathology, Medical Director, Administrative Director and other stakeholders regarding Quality, Academic Affairs and Research.
● Provided strategic direction and administrative/operational leadership to build excellence in the
Quality and patient care.
● Liaised with internal (researchers, clinicians, leadership) and external partners (educational,
government, pharmaceutical, vendors, community).
● Provided oversight of research policy, procedures, and workflows to ensure alignment with both hospital guidelines as well as industry guidelines, including Food and Drug Administration (FDA) requirements.
● Demonstrated expertise in process improvement, project and change management, business case development, general operational know-how, and knowledge of clinical research to develop and implement changes within the program and hospital.
● Certificate in Adult Education and Staff Development from Seneca College, Toronto, Ontario.
● Bachelor of Science degree
