Moussa Doucouré

Customer satisfaction-oriented, I leverage my technical skills and communication ease to deliver reliable, high-quality service. Experienced in system monitoring and process automation, I am seeking a position in a company that values teamwork, rigor, and motivation.

IT Technician - Progik - Matane

(2025-03)

• Technical support: diagnostics, incident resolution, client guidance.
• Technology consulting: recommendations and best practices.
• Documentation: procedures, implementation guides, intervention reports.
• Operational management: tracking requests and time via internal tools.
• Automation: creation and maintenance of scripts and automated processes.
• Training: delivering technical training sessions for users.
• Cybersecurity: incident response, support for compliance with data protection laws.
• Versatility: carrying out various tasks related to IT support and operations.

COOP Board of Directors Member - COOPSCO Matane - Matane

(2022-08 - 2025-06)

• Ability to make decisions independently or in consultation with collaborators.
• Defining strategic priorities with various collaborators.

Soccer Coach - École secondaire de Matane - Matane

(2022-09 - 2025-05)

• Attend meetings
• Provide advice on the company's situation
• Sign documents

Cook - McDonald - Matane

(2022-01 - 2024-05)

Web Developer - EGITCOM - Bamako

(2021-06 - 2021-08)

• Development of web interfaces, front-end and back-end.
• Management of the user information database.
• Coding with HTML, CSS programming languages