Muhammad Ali
Reliable. Observant. Committed to Safety.
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About
Licensed Ontario Security Guard with Use of Force and First Aid/CPR certification. Reliable, professional, and customer-focused with strong communication skills, excellent attention to detail, and a commitment to safety. Available for flexible shifts, including evenings, nights, weekends, and holidays
Experience
ADP Canada – New Client Integration Specialist
August 2016 – Present
Managed client relationships and provided professional customer service.
Coordinated multiple projects while meeting strict deadlines.
Investigated and resolved client issues with attention to detail.
Maintained confidentiality when handling sensitive employee and payroll information.
Prepared reports and maintained accurate documentation.
Worked effectively with internal teams to ensure high-quality service.
Demonstrated professionalism, reliability, and strong communication skills.
Uber Driver / Delivery Partner
Part-Time
Provided safe, professional, and courteous service to customers.
Maintained a strong focus on safety and situational awareness.
Managed time effectively while meeting delivery and pickup schedules.
Handled customer interactions calmly and professionally.
Navigated efficiently using GPS while following traffic laws
Education
Payroll Compliance Practitioner (PCP) Coursework
Canadian Payroll Association (now National Payroll Institute)
Completed PCP coursework (accounting course in progress)
Project Management Studies
University of Toronto Mississauga
Project Management methodologies and best practices
Certifications
Ontario Security Guard Licence
Use of Force Training
Standard First Aid & CPR/AED
WHMIS (if completed; otherwise omit)
