Muminul Haque Chowdhury

Adept at enhancing customer satisfaction and streamlining workflow, I leveraged my goal-oriented mindset and comprehensive computer skills at Eastern Bank Plc to significantly boost team productivity. Specializing in client relationship building and complaint handling, I consistently delivered exceptional customer service, setting performance goals that surpassed expectations.

Authorized Sales Agent (Bell) at Dynamic Edge Marketing (2026-01 – Present)

• Selling Bell Internet, Home TV, Home phone and Mobility
• Creating LOI
• Informing the Customer about the product
• Reviewing product knowledge Everyday

Field Sales Associate at Kognitive Sales Solutions (2025-03 – 2025-11)

• Selling Canadian Tire Mastercard
• Telling the benefits of the product to customers
• Well Understanding KPI
• Attending Morning and Evening Huddle

Customer Service Manager at Eastern Bank Plc (2019-12 – 2024-10)

• Team leader
• Key custodian
• Achieving Weekly Monthly and Yearly KPI
• Follow Up Existing Customers
• Conducting Daily Team Meetings

Master Of Business Administration in Finance And Banking – Leading University (2020-10)

Bachelor Of Business Administration in Finance And Banking – Leading University (2018-12)