
Nancy Gantzkow
Bilingual healthcare leader and registered nurse
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About
Bilingual healthcare leader and registered nurse with more than 20 years of experience in mental health, community health, pediatric care, program transformation, clinical operations, and interdisciplinary leadership within complex healthcare systems. Extensive expertise in program implementation, stakeholder engagement, quality improvement, workforce development, and evidence-informed service design. Recognized for collaborative leadership, culturally responsive approaches, and the ability to lead teams through organizational transformation and complex service delivery challenges.
Experienced in developing partnerships across healthcare, community, educational, and public-sector environments while supporting equitable and patient-centered care for diverse and vulnerable populations. Strong background in knowledge mobilization, clinical education, program evaluation, and strategic planning within mental health and public health contexts.
Experience
Conseillère Cadre en Santé Mentale Jeunesse et Chargée de Projet PQPTM
(2022-01)
- Lead implementation and operational coordination of large-scale mental health transformation initiatives for youth and adults across interdisciplinary healthcare teams and departments.
- Support evidence-informed program planning, service evaluation, and quality improvement initiatives aligned with organizational priorities.
- Collaborate with internal and external stakeholders to improve care trajectories and access to mental health services for complex and vulnerable client populations.
- Develop clinical tools, training initiatives, and knowledge transfer strategies to strengthen workforce capacity and service delivery.
- Provide strategic guidance to managers, clinicians, and partner organizations regarding mental health program implementation and best practices.
- Facilitate interdisciplinary committees and collaborative problem-solving processes in complex organizational environments.
- Contribute to the development of equitable, patient- and family-centered approaches to healthcare delivery.
Cheffe d'Administration de Programme
(2021-01 - 2022-12)
- Managed operations and human resources for four multidisciplinary clinical teams comprising approximately 70 employees.
- Oversaw service quality, operational performance, accreditation readiness, and continuous improvement initiatives.
- Coordinated staffing, workforce development, onboarding, and performance support within a high-demand healthcare environment.
- Supported budget oversight, resource allocation, and operational planning.
- Led collaborative initiatives to optimize service delivery and improve organizational efficiency.
Assistant Head Nurse
(2017-01 - 2021-12)
- Coordinated evening operations and interdisciplinary clinical teams within a specialized pediatric healthcare environment.
- Implemented quality improvement initiatives and contributed to orientation and professional development programs.
- Supported culturally diverse patients and families (native and international) through complex postoperative care and care coordination.
- Promoted collaborative and patient-centered care practices within fast-paced clinical settings.
Nursing Instructor
(2012-01 - 2017-12)
- Designed and delivered curriculum in mental health and pediatric nursing.
- Facilitated clinical supervision and competency evaluation for nursing students in hospital and community settings (12 Mohawk students were supervised at Memorial Hospital in Kahnawake).
- Supported experiential learning and humanitarian initiatives through collaboration with community and international partners.
- Delivered education using participatory and strengths-based approaches.
Community Health Nurse
(2005-01 - 2012-12)
- Delivered community-based health promotion, prevention, and vaccination initiatives for diverse populations.
- Collaborated with interdisciplinary and community partners to support public health objectives and service coordination.
- Facilitated educational workshops and outreach activities within schools and community settings.
Pediatric Psychiatry Nurse
(2002-01 - 2004-12)
- Provided mental health interventions and family-centered care for children and adolescents within specialized psychiatric services.
- Participated in crisis response and interdisciplinary mental health interventions.
Education
Maîtrise en Éducation - Education - Université de Sherbrooke (2013-01 - 2022-12)
Microprogramme - Santé Internationale - Université de Sherbrooke (2010-01 - 2011-12)
Bachelor of Science - Nursing - Dalhousie University (1997-01 - 2001-12)
