Narinder Kaur

Results-driven Retail Store Manager leading teams, boosting sales, and improving customer satisfaction. Proven ability to drive revenue growth, optimize operations, and maintain high employee performance through training and motivation. Skilled in inventory management, merchandising, and delivering outstanding shopping experiences.

Retail Store Manager - Centex - Edmonton, AB

(2025-06)

• Operations & Store Performance
• Monitor key performance indicators like sales, conversion rates, and shrinkage
• Sold lottery tickets and processed prize claims according to provincial lottery guidelines
• Operated POS system and balanced cash register at end of shift
• Verified winning tickets using lottery terminal
• Return the expired tickets to AGLC
• Ensured compliance with age verification and responsible gaming policies
• Ensured customer signed their tickets, give them back their validation receipts
• Financial & Administrative Duties

Certified Sales Associate - 7-Eleven - Edmonton, AB

(2022-03)

• Delivered personalized customer service to drive repeat business
• Consistently achieved sales targets and upselling goals
• Assisted in store merchandising and promotional displays
• Strong verbal communication and active listening
• Product knowledge and ability to explain features and benefit
• Sales support and upselling techniques

Project management and professional development - MacEwan University (2022 - 2022)

Business Analysis and professional communication - MacEwan University (2023 - 2023)

Bachelor of Agriculture - Agriculture - GGS College (2016 - 2016)