Natalie Labropoulos

Dedicated and versatile professional offering over 25 years of exceptional customer service experience across the medical, administrative, retail, and commercial sectors. Proven track record of managing daily business operations, executing accurate financial reconciliations, and delivering compassionate care in high-volume clinical settings. Recognized as an efficient, highly adaptable team player with robust problem-solving capabilities and a commitment to maintaining rigorous compliance and safety standards.

Primary Care Assistant - Chetwynd Primary Care Clinic - Chetwynd, BC

(2022-06)

• Optimize clinical workflow by greeting and checking in patients efficiently, maintaining a welcoming environment.
• Handle clerical duties including appointment scheduling, scanning and distributing fax, lab requisitions, imaging requisitions, physicians orders, new prescriptions, prescription renewals, referrals to specialists, clinics, hospitals, paperwork and documents.
• Manage invoicing and receiving payments for documents/paperwork.
• Prepare examination rooms and professionally room patients while accurately capturing and charting vital signs.
• Ensure full compliance with regional healthcare standards and data protection protocols.

Senior Sales Associate - Fields Chetwynd - Chetwynd, BC

(2021-11 - 2022-05)

• Executed high-volume daily cash and electronic transactions with 100% accuracy in drawer balancing.
• Oversaw freight reception, optimized backroom storage logistics, and maintained meticulously stocked retail shelves.
• Resolved customer disputes professionally, handling escalated returns and exchanges to maximize satisfaction.
• Supervised freight delivery verification and strategic inventory placement to drive retail conversions.
• Coached team members on customer service best practices, creating a collaborative, high-performance workspace.

Store Manager - Red Apple Chetwynd - Chetwynd, BC

(2021-09 - 2021-11)

• Directed comprehensive daily store operations, including personnel scheduling, banking logistics, safe drops, and dealing with daily cash transactions/returns.
• Received inventory, stocked shelves, and counted inventory to maintain optimal stock accuracy and availability.
• Defused all customer/employee disputes professionally to sustain a harmonious work environment and positive brand image.

CO-OP Maintenance Clerk - CO-OP Card Lock Chetwynd - Chetwynd, BC

(2018-09 - 2021-07)

• Administered daily business accounting functions, including invoice generation, commercial card issuance, and payments.
• Performed secure daily corporate banking procedures, reconciling receipts against digital general ledgers.
• Maintained precise transaction transparency while offering dedicated, professional account assistance to key stakeholders.

Grade 12 Diploma - Fort Nelson Secondary School