Charlene Villanuver
Primary Care Representative
About
Dedicated Patient Care Executive with over 10 years of experience in healthcare administration mostly in INDIA. Working in the hospital as a cardiovascular thoracic specialist and assisting the local community cardiovascular thoracic surgeon. specialising in patient advocacy, staff leadership, and operational efficiency within hospital settings. Developed comprehensive care plans, coordinating with medical teams, and ensuring high standards of patient care
Experience
Primary Care Representative - Prestige Infortec Formula India - India
(2007-01 - 2011-12)
- Planned and executed medical support
- Proactively identified and solved complex problems impacting operations management and business direction
- Monitored multiple databases to keep track of all company inventory
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Medical Assistant - Cova Ngo In India Rural Villages - India Rural Villages
(2000-01 - 2002-12)
- Reduced patient wait time by 5%
- Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission an consent forms
- Conducted patient interviews to gather health history, vital signs and information about current medical issues
- Organized charts, documents and supplies to maintain team efficiency
Home Care Aide - Parents
(1999-01 - 2009-12)
- Monitored medications for patients with various conditions, including making mixtures and kept watchful eye for side effects
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
- Supervised frequent activities such as medication and personal hygiene to ensure safety
- Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs
Education
Post Graduate - Faculty of Medicine - UNIVERSITY INTEGRATIVE SCIENCE MD. POST GRADUATE (2015-01 - 2019-12)
Undergraduate - Human Sciences - UNIVERSITY OF BRITISH COLUMBIA (1999-01 - 1999-12)
ST High Joseph's Privat SCHOOL POWELL RIVER BC
