Natashia Giesbrecht

Ensure the office is open at 8:30 AM and closed at 4:30 PM, Monday to Friday. Greet, assist, and direct all visitors to the appropriate USIB staff. Answer all incoming calls and relevant emails, resolving inquiries whenever possible.

Reception & Media Coordinator - Upper Similkameen Indian Band - Hedley, BC

(2025-08)

• Ensure the office is open at 8:30 AM and closed at 4:30 PM, Monday to Friday.
• Greet, assist, and direct all visitors to the appropriate USIB staff.
• Answer all incoming calls and relevant emails, resolving inquiries whenever possible.
• Direct calls to appropriate individuals and send messages when required.
• Maintain a clean and organized front desk, reception area, boardrooms, and kitchen daily.
• Pick up, open, date stamp, scan, and distribute general mail daily.
• Date stamp and distribute mail marked confidential (do not open).
• Maintain office supplies inventory for the administrative office.
• Maintain a schedule for boardroom bookings.
• Assist in the preparation of meetings as required and directed by the Administrative Manager.
• Update USIB staff and community documents in Microsoft Teams.
• Receipt cheques into Xyntax.
• Receive and receipt all housing rent payments and provide documentation to Finance.
• Maintain strict confidentiality of all records, materials, and communications concerning clients, staff, and USIB.
• Coordinate rental agreements, bookings and payments for the Chuchuwayha Hall and Gathering Space.
• Oversee the sign-out process for canoes and paddle boards, including tracking usage, providing safety equipment, and maintaining logs of returns and condition.
• Perform other duties as required and in accordance with USIB policies or as directed by the Executive Liaison or designate.
• Create and manage content for USIB's social media platforms (e.g., Facebook, Instagram, website).
• Assist in the development of newsletters, community notices, and promotional materials.
• Update and maintain the USIB website with current news, events, and resources.
• Support planning and promotion of community events and initiatives.
• Capture photos and stories that highlight USIB programs and achievements.
• Monitor engagement metrics and provide feedback on communications effectiveness

Front Desk Attendant - Best Western Inn - Penticton, BC

(2025-04 - 2025-06)

• Greet and manage guest check-ins and outs. Booking guest stays and group booking negotiations.
• Cash handling and counts for opening and closing shifts.
• Laundry handling and housekeeping scheduling rooms for staff to clean.
• Compiling reports, data entry, multi line phone experience, hotel program experience.
• Ensure that trouble calls received from guests are acted upon. Receiving payments, deposits, stocking products.
• Inspection of property at the end of the day, pool maintenance, security walks, minor maintenance of rooms.

Property Manager - Platinum Properties Group Management - Penticton, BC

(2023-10 - 2024-09)

• Negotiate or approve the rental or lease of various properties in a portfolio on behalf of property owners, ensuring that the terms of the lease agreement are met.
• Prepare and administer contracts for the provision of property services, such as cleaning and maintenance, security services, and alarm systems
• Coordinate repairs, maintenance, and renovations carried out on buildings and monitor the progress and cost of work for property owners
• Compile and maintain records on operating expenses and income, prepare reports and review rents.
• Ensure that complaints received from tenants are acted upon. Administer damage deposits. RTB Liasson, administering evictions, bailiffs, and court papers.

Administrative Assistant - X'Lance Bookkeeping Ltd-Penticton - BC

(2021-12 - 2023-10)

• Data entry with high attention to detail and accuracy. Customer service, problem-solving, and client retention.
• Bookkeeping duties, entries, PST & GST filing, and paying. Submitting PD7As and payments. Running daily, weekly, and monthly reports.
• A/P & A/R account management. Managing and running the company website and social media accounts.
• Tax season preparation, high-level organization of client files, tax filing, appointment scheduling, and meeting with clients to review taxes. Payment and billing maintenance, answering switchboard/ multi-line phones.
• Email organization, deadline reminders, and management. Office supplies purchasing and stock management. Technical repairs.
• Bank deposits for work and clients, client finance management for business and personal.
• QuickBooks Online and QuickBooks Desktop Certified. Sage software experience. Expert in all Microsoft Office programs. Knowledgeable in payroll systems.
• Ran payroll accounts, payroll accounting, payroll management, and reports.
• Tax Template creation, Excel template creation, and contract creation.
• Petty cash management and recording. Processing and posting job postings and applications.
• Licence, certificate, and application processing and applying through government sites and programs. WCB submissions and payments. CRA reviews, access, rep ID, and account management.
• Setting up, reviewing, and interviewing new clients and employees.

Office Manager/ Administrative Assistant - Okanagan Lakefront Resort - Penticton, BC

(2020-08 - 2022-02)

• Managing a busy, high-paced front reception desk with the highest customer service standards.
• Designed a new logo for the business along with promotional marketing materials. Relaunched business after 8 months of shutdown for renovations and updates.
• Researched and networked rates and plans for the resort. Invoice management, accounting, coding invoices, and tax input.
• Set up a new booking program and initiated training for staff to learn the program. Filed, cleaned, and initiated a new organizational system for the office. Set up new printers and bought office supplies.
• Submitted payroll for staff on a bi-weekly basis to the payroll company.
• Completed Daily, Weekly, and end-of-month reports that were sent off to the owner and accountants.
• Managed 3rd Party booking sites and created and launched a new website in partnership with another vendor. Checked the key box every day and escorted guests, when needed, to their rooms.

Administrative Assistant (College certificate) - Okanagan College (2018-09 - 2019-07)

Diploma - SESS Similkameen Elementary Senior Secondary School (2005-07 - 2005-07)