Neha Singh

Results-oriented management professional with 7+ years of experience in administration, operations, sales, and client relationship management. Experienced in managing administrative operations, coordinating workflows, streamlining processes, supporting business objectives, and maintaining strong client relationships. MBA in Human Resources with a strong foundation in business management, team leadership, and organizational coordination.

Currently working in Canada and seeking a managerial role to contribute to organizational success.

Sales Representative - Club16 Trevor Linden Fitness - British Columbia, Canada

(2024-09)

• Manage customer interactions and support sales activities to achieve membership and business objectives.
• Build and maintain strong client relationships by understanding customer needs and providing suitable solutions.
• Promote services and programs while contributing to sales growth, customer satisfaction, and retention.
• Support daily operations and collaborate with team members to deliver an excellent customer experience.

Administrative Manager - Azalea Academy - India

(2019 - 2023)

• Managed day-to-day administrative operations and ensured smooth functioning of organizational activities.
• Coordinated administrative processes and workflows across departments to improve operational efficiency.
• Streamlined administrative procedures, documentation, and record-keeping processes.
• Prepared reports and maintained accurate documentation to support management decision-making.
• Coordinated with internal teams to ensure effective communication, timely task completion, and smooth daily operations.
• Supported implementation of organizational policies, compliance requirements, and administrative procedures.

Assistant Manager - Kotak Mahindra Life Insurance - India

(2017 - 2019)

• Assisted in managing business operations and supporting team performance.
• Handled client interactions, policy inquiries, and service support.
• Supported sales and business development initiatives to achieve targets.
• Coordinated with cross-functional teams to ensure efficient workflow.
• Developed strong skills in relationship management, communication, and problem solving.

Master of Business Administration (MBA) - Human Resources - Sikkim Manipal University (2014 - 2016)

Bachelor of Business Administration (BBA) - North Bengal University (2009 - 2012)