Nesar Arianpur
Computer Technician
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About
6+ years of experience providing IT support and help desk services in fast-paced environments. Strong ability to troubleshoot hardware, software, and network issues for end-users.
Experience delivering remote and on-site technical support with a focus on customer service. Skilled in supporting Windows and macOS environments, including system configuration and upgrades. Knowledge of Active Directory, networking, and user account management. Proven ability to resolve technical issues efficiently while maintaining high user satisfaction.
Experience
Computer Technician at BC Technology for Learning Society (2024-10 – 2024-12)
- Configured and deployed Windows systems and MS Office on laptops and tablets
- Diagnosed and resolved hardware and software issues for over 200 devices
- Conducted testing and repairs on refurbished computers
- Provided technical support and performed system upgrades
- Created documentation to improve troubleshooting processes
IT Technician at Blue Maven Group (2023-02 – 2024-01)
- Installed and configured Windows systems, routers, and network cabling
- Provided IT support and electronics installation for business clients
- Completed setup for 100+ computer systems
IT Technical Specialist at Independent Directorate of Local Governance (2017-07 – 2021-08)
- Supported network systems, hardware, and software across the organization
- Troubleshot issues related to operating systems, hardware, and networking
- Provided remote technical support using remote desktop tools
- Maintained records of technical issues and solutions
- Installed and maintained desktops, laptops, and network devices
Computer Technician at BC Technology for Learning Society (2025-01 – 2025-04)
Volunteer Experience
- Configured and deployed computer systems and software
- Diagnosed and resolved technical issues on laptops and tablets
- Provided user support and system upgrades
- Assisted with inventory tracking and hardware repairs
Education
Diploma in Computer Support Technician – Vancouver Career College (2024)
Bachelor of Computer Science in IT – Kunduz University (2016)
