Ngina Miriam

Client-focused administrative professional and Legal Office Administration graduate from CDI College, with an 88% program average and experience providing customer service in fast-paced environments. Skilled in professional communication, responding to inquiries, organizing information, maintaining accurate records, and managing competing priorities. Trained in electronic filing, data entry, document preparation, records management, and Microsoft Office applications.

Recognized for reliability, professionalism, attention to detail, and strong work ethic. Eager to contribute to VPI Employment Services by delivering welcoming client experiences and supporting efficient intake and administrative operations.

Server/ Customer Service Associate at The Food and Art Café (2026-04 – Present)

• Welcome and assist customers, respond to inquiries, and communicate information clearly to support a positive service experience.
• Manage multiple customer requests and operational responsibilities simultaneously while maintaining accuracy and service standards.
• Communicate with colleagues and management to coordinate daily activities, resolve routine issues, and ensure responsibilities are completed efficiently.
• Maintain professionalism, patience, and composure during busy periods while responding to changing priorities.
• Demonstrate reliability, accountability, adaptability, and teamwork in a customer-focused environment.
• Build positive customer relationships through attentive service, active listening, and respectful communication.

Customer Service Associate at The Barn Chefs (2023-06 – 2025-09)

• Responded to customer inquiries and provided courteous, solution-focused assistance in a busy service environment.
• Coordinated tasks and communicated with team members to support efficient daily operations and consistent customer service.
• Maintained organized work areas and completed assigned responsibilities accurately and efficiently.
• Managed competing demands while demonstrating reliability, attention to detail, and effective time management.
• Adapted to changing priorities and resolved routine service issues using sound judgment and professional communication.

Fashion Desing Teaching Intern at St. Columba’s Technical Training College (2021-09 – 2021-12)

• Assisted with instructional activities and organized learning materials to support effective daily operations.
• Communicated information clearly and supported an organized, professional learning environment.
• Collaborated with others to complete assigned tasks while demonstrating patience, reliability, and attention to detail.
• Strengthened organizational, interpersonal, and time-management skills through supporting instructional responsibilities.

Diploma in Legal Office Administration – CDI College (2026)