Ngozi Uwaoma

Detail-oriented Pharmacy Assistant and Pharmaceutical Sciences graduate with experience in prescription processing, pharmacy operations, customer service, inventory management, and healthcare support. Skilled in fast and accurate data entry, medication preparation, prescription workflow coordination, third-party billing, and maintaining patient confidentiality in accordance with Pharmacy Standards of Practice. Experienced in supporting pharmacists, managing pharmacy inventory, handling vendor communications, and delivering exceptional patient-centered service in fast-paced healthcare environments.

Proficient in Microsoft Office, pharmacy administration, documentation management, and multitasking with strong organizational and problem-solving skills.

Healthcare Procurement & Pharmacy Support Coordinator - Healthcare Materials Management Services (HMMS) - ON, Canada

(2023-08)

• Process purchase orders and maintain accurate healthcare procurement documentation and data entry records
• Coordinate with vendors and healthcare customers to ensure timely procurement and delivery of medical and pharmacy-related supplies
• Support inventory and supply chain operations within healthcare environments
• Maintain strong attention to detail while managing multiple orders, backorders, and procurement requests
• Communicate effectively with internal teams and external vendors to resolve issues efficiently
• Ensure accurate record maintenance and compliance with organizational procedures and standards
• Demonstrate strong organizational and multitasking abilities in fast-paced healthcare operations

Healthcare Operations & Pharmacy Support Assistant - Healthcare Materials Management Services (HMMS) - ON, Canada

(2023-03 - 2023-08)

• Assisted with order processing, pricing verification, and procurement documentation within a healthcare setting
• Performed accurate data entry and maintained detailed purchasing records
• Coordinated communications with vendors and customers to support efficient workflow operations
• Assisted with inventory and backorder management while ensuring attention to detail and timely follow-up
• Supported team operations by handling administrative and customer service responsibilities efficiently

Healthcare Supply & Pharmacy Operations Specialist - Service New Brunswick - NB, Canada

(2022 - 2022)

• Coordinated procurement and supply operations for healthcare and pharmacy-related products and services
• Maintained accurate documentation, contract records, and healthcare procurement data entry systems
• Communicated effectively with vendors, healthcare clients, and internal teams to support efficient workflow operations
• Assisted in managing healthcare supply requests while ensuring accuracy, organization, and attention to detail
• Supported healthcare operational processes through contract administration, invoice reconciliation, and order coordination
• Responded promptly to inquiries and provided professional customer service within a healthcare environment
• Participated in RFP, RFQ, and RFI processes while ensuring compliance with organizational procedures and standards
• Identified and resolved discrepancies in purchasing and invoice records to maintain operational accuracy
• Demonstrated strong multitasking, problem-solving, and administrative skills in a fast-paced healthcare setting

Healthcare Client Services & Patient Support Associate - Hillcore Atlantic Retirement Living - NB, Canada

(2020 - 2022)

• Delivered patient-centred customer service and support to residents in a healthcare environment
• Maintained accurate documentation and daily records while ensuring confidentiality and privacy compliance
• Coordinated with staff members to support resident wellbeing and healthcare service delivery
• Responded professionally to resident concerns and assisted with communication between residents and care teams
• Assisted in training and mentoring staff to ensure quality service and operational efficiency

Healthcare Inventory Associate - RGIS Inventory Specialists - NB, Canada

(2020 - 2020)

• Performed accurate inventory counts and reconciliations with strong attention to detail
• Maintained precise data entry within inventory management systems
• Identified and resolved inventory discrepancies efficiently
• Worked effectively in fast-paced operational environments requiring accuracy and organization

Pharmacy Manager - Remter Care Pharmacy - Lagos, Nigeria

(2017 - 2019)

• Managed daily pharmacy operations including prescription workflow, medication inventory, procurement, and customer service
• Assisted in prescription processing, medication preparation, packaging, labeling, and refill coordination according to pharmacy procedures
• Maintained accurate medication inventory records and ensured availability of pharmaceutical supplies
• Delivered exceptional patient-focused service while maintaining confidentiality and privacy standards
• Supported pharmacists in administrative and operational activities to improve workflow efficiency
• Processed sales transactions, maintained documentation, and ensured accurate data entry of pharmacy records
• Coordinated vendor communications, logistics, and medication supply management
• Trained and supervised staff on pharmacy procedures, customer service, and operational standards
• Assisted customers with inquiries and referred clinical concerns appropriately to the pharmacist
• Maintained organized filing systems and operational documentation in compliance with pharmacy standards

BSc - Pharmaceutical Sciences - University of Nigeria (2010)

Diploma - Supply Chain Management & Logistics - Eastern College (2022)

MBA - Master of Business Administration - University of Aberdeen (2017)