Nia Flaherty

Reliable and personable professional with experience in customer service, security, youth coaching, and event operations. Strong communication skills, attention to detail, and the ability to manage fast-paced environments. Passionate about creating positive customer experiences and maintaining organized, efficient workflows.

Security Officer at R&B GLOBAL SECURITY (2023-06 – Present)

• Ensured safety and security through routine patrols and monitoring systems
• Maintained detailed incident reports and accurate daily logs
• Communicated effectively with clients, team members, and emergency services
• Responded quickly and professionally to incidents and concerns

Hip Hop Coach at UPLAND HIGH SCHOOL (2024-10 – 2025-05)

• Coached high school students in dance performance and technique
• Organized practices, choreography, and event routines
• Fostered a positive, disciplined, and inclusive team environment
• Built confidence and teamwork skills among students

Program Staff at I9 SPORTS (2020-12 – 2022-07)

• Managed staff check-in/out and ensured accurate time tracking
• Coordinated schedules and ensured proper staff coverage
• Assisted coaches and participants with directions, paperwork, and program needs
• Handled cash transactions for concessions, merchandise, and registrations
• Maintained strong relationships with staff, parents, and participants

Baseball Coordinator/Cheer Coach at I9 SPORTS (2019-07 – 2022-07)

• Assisted in organizing youth sports programs and events
• Managed communication with team members and parents
• Helped coordinate logistics, equipment, and scheduling
• Supported training activities and team organization

Backup Dancer at BET AWARDS (2018-06 – 2018-06)

• Performed in a televised, high-pressure production environment
• Demonstrated professionalism, creativity, and ability to follow direction
• Collaborated with a large production and performance team

High School Diploma – Upland High School (2023)