Nonye Olumba

Administrative & Communications Specialist With over 4 years of experience in administrative roles, I have honed my effective communication, organization, and multitasking skills. I excel at creating and maintaining streamlined processes, clearly managing correspondence, and providing top-tier support for teams and executives. My passion for clear and impactful communication drives me to ensure messages, whether internal memos or public-facing materials resonate.

• Spearheaded bi-monthly feedback sessions to drive departmental improvements based on employee input.
• Managed the onboarding process for 30+ employees and coordinated regular town hall meetings to enhance communication with senior management.
• Oversaw the meticulous planning of meetings, from agenda distribution to comprehensive minute-taking.
• Established strategic vendor partnerships, leading to considerable operational cost reductions.
• Adhered to strict KYC/AML documentation standards, minimizing identity theft risks.
• Efficiently directed customer inquiries, achieving a notable 40% customer satisfaction rate.
• Enhanced communication between the supply chain and departments, resulting in a 15% workflow efficiency boost.

Conestoga College - August 2023

Postgraduate Diploma in Strategic Marketing Communication with distinction