Noor Omer
Biology student at Western University with healthcare and client service experience
About
Highly organized and customer-focused Biology student at Western University with experience in healthcare environments, administration, and client service. Proven ability to manage multiple tasks in fast-paced settings while maintaining professionalism and strong communication. Passionate about delivering excellent patient experiences and supporting efficient clinic operations.
Experience
Animal Care & Client Support - Purrfect Seniors (Non-profit organization) - London, ON
(2026-02)
- Conduct wellness checks for senior cats, monitoring health, behavior, and overall comfort
- Assist with handling and safely restraining cats during care routines and transport
- Support client interactions by communicating with adopters and answering general inquiries about pet care and adoption
- Help coordinate appointments, intake, and follow-ups for adoptions and care needs
- Contribute to fundraising initiatives, engaging with the community and promoting animal welfare programs
- Assist with basic care tasks such as feeding, grooming support, and ensuring animals are prepared for visits
Pre-Medical Intern - Pakistan Medical Center - Dubai, UAE
(2025-07 - 2025-07)
- Observed and assisted with patient intake, triage, and clinic flow coordination
- Supported front-desk processes including patient communication and appointment preparation
- Collaborated with healthcare staff in a fast-paced clinical setting
- Developed understanding of professional communication with patients and healthcare teams
Team Member / Waitress - Larachi Restaurant - Milton, ON
(2021-10 - 2025-09)
- Delivered high-volume customer service, managing multiple clients efficiently
- Processed payments and handled transactions with accuracy (cash + POS systems)
- Maintained strong communication skills in fast-paced, high-pressure environments
- Built rapport with customers, ensuring a positive and welcoming experience
- Trained new staff and supported team coordination during peak hours
Education
Bachelor of Science (BSc) - Biology - University of Western Ontario (2028)