Norman Price

Accomplished Heavy Equipment Technician and Leader with multiple years of experience in maintenance, repair, and operations management. Extensive expertise in fleet maintenance, hydraulics, powertrain, warranty management, and technical troubleshooting across military and private sectors. Proven ability to mentor teams, optimize workflows, enforce safety standards, and enhance operational efficiency.

Strong background in leadership, employee engagement, budgeting, and service reporting. Dedicated to maintaining high-quality workmanship and fostering a culture of safety and productivity.

Heavy Duty Equipment Technician at Sunbelt Rentals (2025-10 – Present)

• Diagnosed, repaired, and maintained a wide range of rental equipment to ensure safe, reliable, and customer-ready performance.
• Performed preventive maintenance and detailed inspections on tools and equipment, reducing downtime and supporting overall fleet readiness.
• Troubleshot mechanical, hydraulic, electrical, and pneumatic issues in a fast-paced service environment to meet operational timelines.
• Mentored and supported upcoming technicians by providing hands-on training, technical guidance, and coaching on safe work practices and repair standards.

Shop Supervisor at Wards Hydrolics (2025-03 – 2025-08)

• Supervised shop and field operations, managing technicians, workflow, and service priorities to ensure safe, efficient, and high-quality repair execution.
• Led maintenance and repair activities on hydraulic and heavy equipment systems, providing technical oversight in both shop and onsite field environments.
• Supported fire suppression system service, inspection, and maintenance, helping ensure equipment reliability, compliance, and operational readiness.
• Coordinated field service response and shop scheduling to meet customer timelines, reduce downtime, and maintain strong service performance.
• Mentored technicians through hands-on leadership, technical coaching, and reinforcement of safety, quality, and accountability standards.

Heavy Duty Equipment Technician / Supervisor at Finning Canada (2014-01 – 2025-01)

• Mentored and trained laborers and helpers, improving technical skills and efficiency.
• Reviewed technician work assignments to ensure accuracy and quality control.
• Managed employee engagement, performance monitoring, and coaching to improve retention.
• Conducted safety meetings and toolbox talks, reinforcing best practices.
• Led workflow scheduling, goal-setting, and performance tracking for technicians.
• Analyzed warranty claims and damage assessments, providing cost and labor estimates.
• Monitored chargeable vs. non-chargeable hours to optimize profitability.

Service Manager / Heavy Equipment Technician at Cervus (Edmonton Bobcat) (2012-01 – 2014-01)

• Managed budgeting, forecasting, and inventory control to improve operational efficiency.
• Provided service estimates and quotes for billing while ensuring cost-effective repairs.
• Installed and inspected attachments for excavators and loaders to meet safety standards.
• Diagnosed and repaired hydraulic systems for skid steers, excavators, and other heavy machinery.
• Processed warranty claims, parts orders, and service reports to minimize downtime.
• Delivered technical support and troubleshooting for customers.

Night Shift Service Supervisor / Heavy Duty Mechanic at Arctic Truck Parts and Service (Contract) (2012-01 – 2014-01)

• Supervised technicians and managed shop priorities.
• Handled after-hour customer service, work orders, and payment processing.
• Assisted customers with troubleshooting issues and resolving post-repair concerns.
• Created process improvements by developing a system to remove, rebuild, and reinstall transmissions within 12 hours, reducing vehicle downtime.

Night Shift Service Manager / Heavy Duty Mechanic at Allied Systems (2008-01 – 2012-01)

• Supervised 8 staff, including technicians and welders, ensuring efficient shift operations.
• Managed night shift scheduling and workload distribution to maximize productivity.
• Ensured readiness of late-shift vehicles, including quick repairs and inspections.
• Prioritized major repairs such as transmissions, clutches, and brake systems.
• Oversaw parts inventory, shop equipment maintenance, and staff supervision.
• Provided detailed reports to the terminal manager on shift operations.

Service Technician / Field Foreman / Operations Manager at Scomi Oil Tools Inc. (2003-01 – 2008-01)

• Managed 32 staff, including field service technicians, shop personnel, and administrative staff.
• Oversaw fabrication and repairs of Derrick Equipment, ensuring quality control.
• Managed the operating budget, including forecasting, to maintain profitability.
• Prepared corporate reports, service estimates, and quotes for project planning.
• Controlled inventory and ensured availability of critical parts.
• Resolved customer service issues and provided emergency support (24/7 availability).

Heavy Equipment Field Technician at Jobsite Construction (2001-01 – 2003-01)

• Installed and inspected excavator and loader attachments, ensuring proper functionality.
• Performed hydraulic system maintenance, troubleshooting, and repairs.
• Processed warranty claims and technical failure reports to improve service outcomes.
• Provided 24/7 on-call service support for urgent repair needs.

Heavy Equipment Technician / Master Warrant Officer at Canadian Armed Forces (1980-01 – 2001-01)

Retired as Master Warrant Officer after a 21-year distinguished military career.

• Supervised 120 technicians, welders, painters, and fabricators, including 30 civilian unionized employees.
• Maintained and repaired a diverse fleet, including trucks, trailers, heavy haulers, loaders, graders, cranes, and buses.
• Conducted engine rebuilds, alignments, powertrain, and brake system repairs.
• Diagnosed and repaired electrical, hydraulic, and cooling system failures.
• Managed fleet maintenance coordination with major manufacturers, ensuring readiness.
• Led safety inspections and service requests, ensuring compliance with military and regulatory standards.

Senior Leadership Management Program Graduate – Canadian Forces