Heavy Duty Equipment Technician at Sunbelt Rentals (2025-10 – Present)
- Diagnosed, repaired, and maintained a wide range of rental equipment to ensure safe, reliable, and customer-ready performance.
- Performed preventive maintenance and detailed inspections on tools and equipment, reducing downtime and supporting overall fleet readiness.
- Troubleshot mechanical, hydraulic, electrical, and pneumatic issues in a fast-paced service environment to meet operational timelines.
- Mentored and supported upcoming technicians by providing hands-on training, technical guidance, and coaching on safe work practices and repair standards.
Shop Supervisor at Wards Hydrolics (2025-03 – 2025-08)
- Supervised shop and field operations, managing technicians, workflow, and service priorities to ensure safe, efficient, and high-quality repair execution.
- Led maintenance and repair activities on hydraulic and heavy equipment systems, providing technical oversight in both shop and onsite field environments.
- Supported fire suppression system service, inspection, and maintenance, helping ensure equipment reliability, compliance, and operational readiness.
- Coordinated field service response and shop scheduling to meet customer timelines, reduce downtime, and maintain strong service performance.
- Mentored technicians through hands-on leadership, technical coaching, and reinforcement of safety, quality, and accountability standards.
Heavy Duty Equipment Technician / Supervisor at Finning Canada (2014-01 – 2025-01)
- Mentored and trained laborers and helpers, improving technical skills and efficiency.
- Reviewed technician work assignments to ensure accuracy and quality control.
- Managed employee engagement, performance monitoring, and coaching to improve retention.
- Conducted safety meetings and toolbox talks, reinforcing best practices.
- Led workflow scheduling, goal-setting, and performance tracking for technicians.
- Analyzed warranty claims and damage assessments, providing cost and labor estimates.
- Monitored chargeable vs. non-chargeable hours to optimize profitability.
Service Manager / Heavy Equipment Technician at Cervus (Edmonton Bobcat) (2012-01 – 2014-01)
- Managed budgeting, forecasting, and inventory control to improve operational efficiency.
- Provided service estimates and quotes for billing while ensuring cost-effective repairs.
- Installed and inspected attachments for excavators and loaders to meet safety standards.
- Diagnosed and repaired hydraulic systems for skid steers, excavators, and other heavy machinery.
- Processed warranty claims, parts orders, and service reports to minimize downtime.
- Delivered technical support and troubleshooting for customers.
Night Shift Service Supervisor / Heavy Duty Mechanic at Arctic Truck Parts and Service (Contract) (2012-01 – 2014-01)
- Supervised technicians and managed shop priorities.
- Handled after-hour customer service, work orders, and payment processing.
- Assisted customers with troubleshooting issues and resolving post-repair concerns.
- Created process improvements by developing a system to remove, rebuild, and reinstall transmissions within 12 hours, reducing vehicle downtime.
Night Shift Service Manager / Heavy Duty Mechanic at Allied Systems (2008-01 – 2012-01)
- Supervised 8 staff, including technicians and welders, ensuring efficient shift operations.
- Managed night shift scheduling and workload distribution to maximize productivity.
- Ensured readiness of late-shift vehicles, including quick repairs and inspections.
- Prioritized major repairs such as transmissions, clutches, and brake systems.
- Oversaw parts inventory, shop equipment maintenance, and staff supervision.
- Provided detailed reports to the terminal manager on shift operations.
Service Technician / Field Foreman / Operations Manager at Scomi Oil Tools Inc. (2003-01 – 2008-01)
- Managed 32 staff, including field service technicians, shop personnel, and administrative staff.
- Oversaw fabrication and repairs of Derrick Equipment, ensuring quality control.
- Managed the operating budget, including forecasting, to maintain profitability.
- Prepared corporate reports, service estimates, and quotes for project planning.
- Controlled inventory and ensured availability of critical parts.
- Resolved customer service issues and provided emergency support (24/7 availability).
Heavy Equipment Field Technician at Jobsite Construction (2001-01 – 2003-01)
- Installed and inspected excavator and loader attachments, ensuring proper functionality.
- Performed hydraulic system maintenance, troubleshooting, and repairs.
- Processed warranty claims and technical failure reports to improve service outcomes.
- Provided 24/7 on-call service support for urgent repair needs.
Heavy Equipment Technician / Master Warrant Officer at Canadian Armed Forces (1980-01 – 2001-01)
Retired as Master Warrant Officer after a 21-year distinguished military career.
- Supervised 120 technicians, welders, painters, and fabricators, including 30 civilian unionized employees.
- Maintained and repaired a diverse fleet, including trucks, trailers, heavy haulers, loaders, graders, cranes, and buses.
- Conducted engine rebuilds, alignments, powertrain, and brake system repairs.
- Diagnosed and repaired electrical, hydraulic, and cooling system failures.
- Managed fleet maintenance coordination with major manufacturers, ensuring readiness.
- Led safety inspections and service requests, ensuring compliance with military and regulatory standards.
