SHIFT SUPERVISOR - A&W - Edmonton, AB
(2021-01)
- Delighting guests with friendly and caring customer service representative of the A&W as a team with co-workers to deliver outstanding guest experience and achieve service times
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
- Completed store opening and closing procedures
- Following food safety regulations and maintaining sanitation, health, orderly and clean eating and dining areas, as well as other facilities utilized by guests
- Completed cash and credit card transactions accurately using software.
- Supervise and co-ordinate activities of staff who prepare and portion food
SALES REPRESENTATIVE - Canadian Tire - Edmonton, AB
(2019-06 - 2021-01)
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Responds to and handles multiple customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Keeping the selling floor stocked with merchandise
- Assisting in display of merchandise or organizing the selling floor and stock areas.
- Make a deal and promotion labels and place it on the right product and shelf.
- Introducing promotions and opportunities to customers
ASSISTANT MANAGER - Domino's Pizza - Edmonton, AB
(2016-08 - 2020-03)
- Responds to and handles multiple customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Accept payment, process credit card charges or make change accurately.
- Complete opening and Pre-rush checklists. Making floats for drivers, cash out drivers
- Accepting inventory and complete associated paperwork
- Manage all food order slips and administer all verbal instructions and perform all cooking as per instructions
- Maintaining food supply and stock and Cleaning and maintenance of the store and its equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler
- Preparing and packaging food products
OFFICE ASSISTANT/CUSTOMER SERVICE - Ecopest Inc - Edmonton, AB
(2016-04 - 2016-07)
- Interacted with customers by phone, email, or in-person to provide information. i.e. quotes, services and other inquiries
- Send follow-up emails, Reports, Invoice to clients after technician has completed work through email (outlook)
- Enter mileage from odometer into Excel database spreadsheet
- Confirm and schedule appointments for service
