Ns

Delighting guests with friendly and caring customer service representative of the A&W as a team with co-workers to deliver outstanding guest experience and achieve service times Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction. Trained new employees and delegated daily tasks and responsibilities.

SHIFT SUPERVISOR - A&W - Edmonton, AB

(2021-01)

• Delighting guests with friendly and caring customer service representative of the A&W as a team with co-workers to deliver outstanding guest experience and achieve service times
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Trained new employees and delegated daily tasks and responsibilities.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Completed store opening and closing procedures
• Following food safety regulations and maintaining sanitation, health, orderly and clean eating and dining areas, as well as other facilities utilized by guests
• Completed cash and credit card transactions accurately using software.
• Supervise and co-ordinate activities of staff who prepare and portion food

SALES REPRESENTATIVE - Canadian Tire - Edmonton, AB

(2019-06 - 2021-01)

• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Responds to and handles multiple customer inquiries, requests and concerns in a timely manner, over the phone and in person.
• Keeping the selling floor stocked with merchandise
• Assisting in display of merchandise or organizing the selling floor and stock areas.
• Make a deal and promotion labels and place it on the right product and shelf.
• Introducing promotions and opportunities to customers

ASSISTANT MANAGER - Domino's Pizza - Edmonton, AB

(2016-08 - 2020-03)

• Responds to and handles multiple customer inquiries, requests and concerns in a timely manner, over the phone and in person.
• Accept payment, process credit card charges or make change accurately.
• Complete opening and Pre-rush checklists. Making floats for drivers, cash out drivers
• Accepting inventory and complete associated paperwork
• Manage all food order slips and administer all verbal instructions and perform all cooking as per instructions
• Maintaining food supply and stock and Cleaning and maintenance of the store and its equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Preparing and packaging food products

OFFICE ASSISTANT/CUSTOMER SERVICE - Ecopest Inc - Edmonton, AB

(2016-04 - 2016-07)

• Interacted with customers by phone, email, or in-person to provide information. i.e. quotes, services and other inquiries
• Send follow-up emails, Reports, Invoice to clients after technician has completed work through email (outlook)
• Enter mileage from odometer into Excel database spreadsheet
• Confirm and schedule appointments for service

Bachelor In Commerce - Commerce - Mumbai University (2011)

Higher Secondary Diploma - St Joseph (2008)