Nseobong Akpan
Personal Support Worker (NACC Certified)
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About
Compassionate and dedicated Healthcare Aide with over 10 years of experience providing personal care, emotional support and assistance to individuals with diverse needs. Skilled in assisting residents/clients with activities of daily living, mobility support, infection prevention, vital signs monitoring, and providing person-centered care while maintaining residents' dignity, safety, and independence. Strong communication, teamwork and problem-solving skills with a commitment to enhancing quality of life of clients and residents.
Experience
Community Worker/Caregiver at Bayshore Home Healthcare Ontario Canada (2026-07 – Present)
- Provide compassionate, client-centered care to individuals in home and community settings, supporting activities of daily living (ADLs) such as bathing, dressing, grooming, and mobility assistance.
- Assist clients with medication reminders, meal preparation, feeding support, and light housekeeping to ensure a safe and comfortable living environment.
- Monitor and report changes in clients' physical, emotional, and mental health status to supervisors and healthcare team members.
- Promote independence, dignity, and quality of life through respectful and culturally sensitive care.
- Support clients with mobility, transfers, and ambulation using proper body mechanics and safety techniques.
- Maintain accurate documentation of care provided in accordance with Bayshore policies and healthcare standards.
- Follow infection prevention and control protocols, including proper use of personal protective equipment (PPE).
- Build trusting relationships with clients and families while ensuring confidentiality and professionalism at all times.
Personal Support Worker Student Placement at Burton Manor Long-Term Care (2026-05 – 2026-06)
- Provided resident-centered care including bathing, grooming, dressing, toileting, and other activities of daily living.
- Assisted residents with mobility, transfers, positioning, and continence care.
- Supported skin care and comfort measures while maintaining resident dignity and privacy.
- Worked collaboratively with nurses and interdisciplinary healthcare teams.
- Observed and reported changes in residents' physical and emotional conditions.
- Followed infection prevention and control policies and safety procedures.
Clinical Observership / Administrative Exposure at Trillium Health Partners – Credit Valley Hospital (2026-04 – 2026-05)
- Observed outpatient registration, scheduling, and patient flow processes.
- Gained exposure to EPIC electronic medical records and documentation practices.
- Developed knowledge of Canadian healthcare policies, privacy standards, and infection control procedures.
- Observed interdisciplinary teamwork and patient-centered care practices.
Patient Care Assistant at University of Uyo Teaching Hospital (2013-01 – 2019-12)
Provided direct personal care including bathing, grooming, dressing, and mobility support, promoting patient comfort, dignity, and independence.
- Assisted with activities of daily living (ADLs) while ensuring a safe and supportive environment.
- Monitored and documented vital signs, reporting changes promptly to nursing staff for timely intervention.
- Supported patient transport and equipment preparation to promote efficient patient flow.
Personal Care Assistant at General Hospital, Anua (2011-01 – 2014-12)
- Delivered compassionate care by assisting residents with personal hygiene, dressing, toileting, and bathing.
- Supported safe mobility and dining routines, including escorting residents and providing feeding assistance tailored to individual needs.
- Accurately documented care and resident progress while ensuring continuity and compliance.
- Provided emotional support and companionship through respectful communication, and attentive care.
Education
Personal Support Worker (PSW) in Healthcare – Glow College (2026)
Canadian Health Care System Culture & Context – University of Toronto (2026)
Observership / Bridging Program in Healthcare – Trillium Health Partners (2026)