Nyaa Jany

Organized and detail-oriented professional with experience in reception, customer service, and caregiving, seeking to leverage these skills as a Dental Receptionist at City Orthodontics & Pediatric Dentistry. Proven ability to manage phone calls, coordinate schedules, and maintain front desk operations, honed through roles at a daycare and in home care. Possesses excellent communication and interpersonal skills, a strong work ethic, and a compassionate approach to patient interaction, ensuring a positive experience for parents and children in a fast-paced pediatric dental setting.

Back of House / Service Crew at McDonald's (2022-01 – 2023-01)

• Prepared food items and meticulously maintained a clean and organized workspace within a high-volume restaurant setting.
• Delivered friendly and efficient customer service, providing integral support to team members during peak operational periods.
• Adhered strictly to all established food safety protocols and workplace standards to ensure quality and compliance.

Lemonade Stand Attendant at Edmonton EXPO – K-Days (2023-07 – 2023-07)

• Served a high volume of customers with speed and accuracy in a dynamic event environment.
• Managed cash and card transactions, maintaining the cleanliness and stock of the service counter.
• Provided prompt and courteous service to a large influx of guests, ensuring a positive experience.

Receptionist at Close to Home Daycare (2021-03 – 2021-12)

• Managed incoming phone calls, addressing inquiries from parents and visitors with professionalism.
• Coordinated appointment schedules and directed clients to the appropriate services or personnel.
• Oversaw email correspondence and organized incoming paperwork and mail efficiently.

Home Care Assistant at Private Home Care (2021-06 – 2023-08)

• Assisted elderly clients with fundamental daily living activities, including meal preparation, maintaining household cleanliness, and offering companionship.
• Monitored and reminded clients about medication schedules, contributing to their overall health and well-being.
• Provided vital emotional support and initiated engaging activities to foster client activity and social connectivity.
• Ensured a safe, secure, and comfortable living environment for all clients.

Senior Support Worker at Community Home Care (2022-09 – 2024-07)

• Delivered comprehensive personal care and support to elderly individuals within their private residences.
• Facilitated meal preparation, ensured timely medication intake, and performed light housekeeping duties.
• Promoted client engagement through stimulating conversation, recreational games, and participation in daily activities.
• Cultivated respectful and empathetic relationships while upholding the highest standards of client safety and comfort.

Childcare Assistant / Disability Support at Private Families (2019 – 2022)

• Provided attentive childcare services for families, including infants, toddlers, and young children.
• Offered specialized support to children with physical or developmental disabilities, assisting with daily routines and activities.
• Fostered environments that encouraged positive social interactions and ensured safe play.
• Assisted with feeding, provided vigilant supervision, and facilitated age-appropriate educational play.

High School Diploma – Archbishop O'Leary High School (2020 – 2023)