End to end Campaign Management
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Over 10 years in Customer Loyalty Management transforming business strategy into measurable solutions. Acting as a change leader identifying new opportunities based on information assimilated from multiple sources. Overseeing projects that require collaboration across multiple internal teams.
Proven track record in process optimization and enabling KPIs. Managing customer data collection, storage, transfer, and utilization according to compliance and operational risk requirements. Skilled in managing end-to-end customer outreach programs and establishing quality assurance processes.
High energy self-starter with a strong record of achievement who has an entrepreneurial approach to work
Over 10 years in Customer Loyalty Management transforming business strategy into measurable solutions. Acting as a change leader identifying new opportunities based on information assimilated from multiple sources. Overseeing projects that require collaboration across multiple internal teams.
Proven track record in process optimization and enabling KPIs. Managing customer data collection, storage, transfer, and utilization according to compliance and operational risk requirements. Skilled in managing end-to-end customer outreach programs and establishing quality assurance processes.
High energy self-starter with a strong record of achievement who has an entrepreneurial approach to work
Master’s Degree in Mechanical Engineering
Bauman Moscow State Technical University, Moscow, Russia