Olivia Day
Front Desk Administrator/Wait Staff
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About
Second year Bachelor of Nursing student (entering 3rd year in Fall 2026) looking for PT/FT work from May-August 2025 in healthcare, childcare, or elder care. Hold a Comprehensive Health Care Aide certification presently. Four years' experience providing compassionate care and support to elderly residents, as well as additional work experience in a customer service capacity.
Volunteer with Special Olympics, assisting athletes with intellectual disabilities. Developed strong childcare skills through practicum in Nursing program. Ability to collaborate effectively with diverse teams in past paced environments.
Experience
Front Desk Administrator/Wait Staff - Riverheights Terrace (Atria Retirement Canada) - Brandon MB
(2022 - 2025)
Left my beloved residents at Riverheights Terrace to pursue a nursing degree, driven by a passion for healthcare and a desire to expand knowledge and skills to provide a higher level of care.
- Provided exceptional customer service as a server, ensuring residents received nutritious meals while accommodating dietary needs and preferences.
- Managed front desk duties as a receptionist, greeting visitors, answering calls, and coordinating resident appointments with professionalism and care.
- Assisted in maintaining a welcoming and organized environment, supporting both residents and staff with administrative tasks and daily inquiries.
Front Counter Staff - McDonalds - Brandon MB
(2021 - 2021)
- Delivered exceptional customer service by efficiently handling orders, addressing customer inquiries, and resolving complaints, ensuring a positive dining experience
- Managed multiple tasks simultaneously in a fast-paced environment, demonstrating strong organizational skills and the ability to prioritize effectively
- Utilized problem-solving skills to address and resolve customer issues promptly, maintaining a calm and professional demeanor under pressure
Support Staff – Buccaneers Youth Program - Special Olympics Westman
(2023 - 2024)
Education
Bachelor of Science in Nursing - University of Regina/Saskatchewan Polytechnic
Comprehensive Health Care Aide Certificate (with honors) - Assiniboine College (2024-06)
High School Diploma (with honors) - Crocus Plains Regional Secondary School (2024-06)
