Olivia Mayes

Coordinated content deployment and community management across 140 Facebook pages, Instagram, TikTok, and X, successfully engaging a combined audience of over 500,000 followers. Tracked KPIs using Google Analytics, Brandwatch, and native platform insights; delivered weekly and monthly reports to stakeholders with actionable optimisation strategies. Sourced, negotiated with, and managed relationships with micro influencers to expand brand reach and generate user-generated content.

Social Media Executive at Caravan and Motorhome Club (2024-03 – Present)

• Coordinated content deployment and community management across 140 Facebook pages, Instagram, TikTok, and X, successfully engaging a combined audience of over 500,000 followers.
• Tracked KPIs using Google Analytics, Brandwatch, and native platform insights; delivered weekly and monthly reports to stakeholders with actionable optimisation strategies.
• Sourced, negotiated with, and managed relationships with micro influencers to expand brand reach and generate user-generated content.

Duty Manager at East Grinstead Sports Club (2022-04 – 2024-01)

• Designed digital assets for marketing and PR purposes, increasing customer engagement monthly.
• Oversaw daily facility operations, enforcing safety and cleanliness protocols to ensure 100% compliance with health and safety standards.
• Led and coordinated weekly staff shifts, optimizing task allocation for maximum operational efficiency while fostering a positive team environment that boosted morale.
• Provided excellent customer service, receiving positive feedback from customers and managers.

Level 3 Content Creation Diploma in Content Creation – Straight A Training (2024 – 2025)

A-levels – Imberhorne School (2019 – 2021)

GCSEs – Imberhorne School (2017 – 2019)