Business Systems Analyst
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Seasoned Business Analyst with over 10+ years of professional experience doing meticulous and intensive work in Manufacturing, IT,Finance, Banking & Pharmaceutical industry. Extensive experience in domains such as Digital Banking, Payments, Wealth, Investments, AML and
Compliance. Applied extensive knowledge of Waterfall & Agile methodologies (Scrum) efficiently during my work tenure and in-depth understanding of Kanban and SAFE. Actively participated and facilitated in scrum ceremonies like Product backlog refinement, sprint planning, daily stand-up meetings, sprint review and Sprint retrospective. Hands on experience in conducting Story Mapping session, identifying Personas – Epic/Features – High level User Stories, documenting Acceptance Criteria in various formats i.e. Scenario-oriented
(Given/When/Then) and Custom formats. Proficient in creating Business Requirement Document (BRD), System Requirement Specification (SRS), Use cases, Change Request Document (CRD), functional and non-functional Specifications, creating and maintaining Requirement Traceability Matrix (RTM). Experience using various elicitation techniques such as JAD sessions, interviews, observation (job shadowing), requirement workshops, brainstorming sessions with cross-functional stakeholder groups. Performed re-engineering for process improvements by applying GAP Analysis, facilitated workshops and recommended effective solutions. Prepared return-on-investment analyses to aid in decisions on system implementation. Demonstrated an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
Supported one or more highly complex business processes works on multiple projects as a project team member
Served as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Worked with key stakeholders within all business functions to align technology solutions with business strategies
Gathered requirements from business units and translated those to programmers and developers
Experience in enabling necessary collaboration among business and development teams to achieve clear and well-defined requirements. Result oriented, committed, multi-tasking and hardworking with excellent time management skills, exceptional ability to analyze and present results using diagrams, charts, and reports. Created AS-IS and TO-BE business process flow diagrams, integrated process flow diagrams to show endto-end business model and process mapping. A team player with strong communication, relationship management, analytical and problem-solving skills. Advanced knowledge of Business Analysis knowledge areas, competencies, t