Emmanuel Asikpata

Experienced IT professional with a strong background in maintaining and optimizing enterprise infrastructure for Identity and Applications. Seeking to contribute my expertise in systems administration, project management, cybersecurity, and technical troubleshooting to drive efficiency and success at your organization.

Service Delivery Supervisor.

Responsibilities/Deliverables

• Spearheaded the migration of on-premises servers to Microsoft Azure cloud, resulting in a 30% reduction in operational costs and a 20% improvement in system uptime.
• Designed and implemented a comprehensive disaster recovery plan, reducing recovery time objectives (RTOs) by 40% and ensuring business continuity during critical incidents.
• Collaborated with the Enterprise Identity & Applications team to resolve complex issues, such as a critical Active Directory outage, which was resolved within 4 hours, minimizing business disruption.
• Mentored and coached junior team members, resulting in a 20% improvement in technical skills and a smoother workflow.
• Developed and documented standardized operating procedures, leading to a 15% increase in team efficiency and adherence to IT protocols.
• Led the successful execution of server consolidation projects, reducing hardware expenses by 25% and improving resource utilization.

• Implemented automated server monitoring, reducing response time to critical incidents by 50%.
• Introduced PowerShell automation for routine tasks, saving an average of 15 hours per week.

I have a solid educational background in Electrical Engineering, including:

Licence en Génie Électrique (Bachelors in Electrical Engineering):

• I earned this degree from Université Hassan Premier in Settat, Morocco.
• I graduated in July 2011.
• This degree has been evaluated by World Education Services (WES) and is considered equivalent to a four-year Canadian bachelor's degree.

• I obtained this diploma from Université Sidi Med Ben Abdellah in Fes, Morocco.
• My graduation date was in July 2009.
• WES has evaluated this diploma as equivalent to a two-year Canadian diploma degree.