An experienced customer relations, sales executive
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A dependable customer representative officer that interacts with customers to promptly respond to customer’s complaint, process orders and give information about the organization’s product and services. I am a real team player committed to high levels of job performance.
2017 –2022
Achievement- Proposed new method of customer management that was adopted state wide and this improved the sales and company’s products.
● Interacted with customers to know their ideal banking needs
● Prepared daily, weekly, and monthly report on the team’s performance
● Resolved customer complaints through negotiations and escalated urgent issues to appropriate supervisor for resolution
● Stayed informed on available products, promotions and customer service policies to better assist customers
● Ensured proper management of documents, books and confidentiality.
Masters in Education - Memorial University of Newfoundland and Labrador
Bachelors in English and Literature - Nasarawa State University, Keffi Nigeria
National Diploma In Mass Communication - The Federal Polytechnic Bida, Nigeria.
