Marketing Support | Customer Relations
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I'm a versatile professional with a strong drive for learning and embracing new experiences. My background spans marketing, customer relations, and elite security expertise. I thrive on adapting to new challenges and expanding my skill set. Whether it's streamlining processes or excelling in client liaison and conflict resolution, I'm eager to take on fresh opportunities.
Over the past year, I embarked on a career transition and had the privilege of working 100% remotely with an e-commerce company in Atlanta, Georgia, handling a Customer Support role. What began as a switch quickly turned into a passionate journey. I took the reins of the entire support team and honed a skill set that I believe would be a valuable addition to your team
Joining a company that previously lacked a support department, I spearheaded a swift turnaround within a few months. This success led to an expanded role. I led daily calls, addressing project needs, concerns, and fixes. In cases where immediate solutions weren’t viable, I reported directly to the company owner
This experience refined my abilities in invoicing, communication, and quick problem-solving. My knack for rapid learning and adaptability has become one of my strongest suits. I'm comfortable wearing multiple hats at work—while it can be intense, I find that working under pressure brings out my best efforts.
I am genuinely excited about the prospect of leveraging my exceptional customer service, leadership skills, and adaptability to drive client satisfaction within any esteemed organization.
Sept 2022 - June 2022
