Clerk
Ruckledge General Store - Nanaimo, BC
November 2023 to April 2024
- Assist customers by providing excellent customer service, including greeting, answering inquiries, and finding products.
- I guide customers to find the items they need, ensuring a delightful shopping experience by proactively offering assistance and promptly directing them to designated aisles. This results in positive feedback.
- I stock supplies overnight at Ruckledge General Store, ensuring the availability of essential items for customers.
- Gas prices will be adjusted by four cents per gallon on Monday and Wednesday at midnight. To ensure accuracy, the gas computer will update the price at the fuel pump.
- Provides courteous customer service. I listen to and address complaints, then report to my manager to restore customer confidence.
- I maintain the cleanliness and organization of Ruckledge General Store overnight to provide a safe and pleasant shopping environment.
- Retail merchandising involves product rotation, facing, and creating attractive displays to increase sales.
- I am skilled in precise inventory management through routine inspections and effective team coordination.
- Capable of completing tasks efficiently and on time. I am skilled in prioritizing and organizing workflows.
- Perform aisle stockings as necessary.
- Perform and complete various tasks as management requires to contribute to the company's success.
- Work independently with self-motivation and accountability, prioritize workload, and solve problems with focus and productivity.
Fine Dining Server
Discovery Room - Nanaimo, BC
October 2022 to March 2024
- Operated cash registers and handled cash and credit card transactions with accuracyand efficiency.
- Provided exceptional customer service to patrons, greeting them warmly, answering their questions,
and addressing any concerns or complaints in a prompt and courteous manner.
- Collaborated with colleagues to ensure smooth dining operations, including taking customer orders,
serving food and beverages, and clearing tables in a timely and efficient manner.
- Maintained a clean and organized dining area, including setting and resetting tables, ensuring adequate supplies were available, and performing cleaning duties.
- Developed strong communication and teamwork skills, working collaboratively with colleagues to ensure that all aspects of dining operations ran smoothly and efficiently.
- Assisted with training new servers, sharing my knowledge and expertise to ensure that they were able to provide exceptional customer service and perform their duties effectively.
- Demonstratedstrong time management skills, working efficiently to ensurethat customerorders were prepared and served promptly and accurately.
Clerk
Nicol street shell - Nanaimo, BC
March 2022 to November 2022
- Assistedcustomers by providing excellent service, including greeting, addressing inquiries, and offering guidance to personalized products if needed.
- Managed cash transactions and operated point-of-sale systems. Processed payments and promptly issued receipts when required.
- Workedcollaboratively with colleagues to ensure that all store operations ran smoothly and efficiently,
including assisting with restocking and helping with customer inquiries.
- Restocked shelves and organized merchandise to maintain a visually appealing and well-stocked store environment,contributing to increasedsales and customer satisfaction.
- Record freezer and refrigerator temperatures in the temperature log to comply with food safety regulations and maintain optimal storage conditions for perishable items.
- Managedinventory by monitoring stock levels and ordering new merchandiseas neededto ensure sufficient inventory.
- Providedexceptional customer service by warmly greeting customers, answering their questions, and promptly addressing any concerns or complaints.
- Maintaineda clean and organized workspace by regularly performing cleaning duties, including sweeping, mopping, and wiping down surfaces.
Barista
Today Coffee Shop - Phnom Penh
February 2021 to January 2022
- Prepared and served high-quality coffee and espresso drinks, consistently meeting customer expectations and providing exceptional service.
- Demonstrated strong knowledge of coffee, including different brewing methods, types of beans, and roasting techniques, providing customers with recommendations based on their preferences.
- Operated and maintained coffee-making equipment, ensuring that all machines were clean, properly calibrated, and functioning at peak performance.
- Managed inventory by monitoring stock levels and ordering new supplies as needed, ensuring that coffee and related supplies were always available.
- Worked efficiently and collaboratively with colleagues to ensure that all coffee orders were prepared and served promptly andaccurately,while also maintaining a clean and organized workplace.
- Developedstrongcustomer service and communication skills, greeting customers warmly, answering their questions, and addressing any concerns or complaints in a prompt and courteous manner.
- Assisted with training new baristas, sharing my knowledge and expertise to ensure that they were able to provide exceptional customer service and prepare coffee and espresso drinks to high standards.
