Parneet Lidhar

Office Administration with experience in a fast-paced environment, focusing on the leadership, coordination and service skills.

Rogers Business technical support & Customer service representative at IO Solutions (2023-01 – Present)

• Present working at IO Solutions contact centre Inc. Summerside PEI
• Actively listen to customers and offer products and support to cater their needs
• Complete accurate transactions in effective and precise manner with an attention to detail
• Assist with complex customer issues & provide favourable solutions
• Efficiently resolve issues during the first contact

Front Counter Attendant at A Nd W (2023-01 – 2024-12)

• Prepared best food for customers as per their choice with proper hygienic process
• Followed thorough cleaning and health and safety guidelines to ensure a safe, healthy, and competent place of work

Crew Member at Tim Hortons (2019-11 – 2022-12)

Started as part time on November 2019 till December 2022

• Worked as a Cashier interacting with various customers while handling cash and making bills
• Ensured customer satisfaction by greeting them happily
• Cooked food in the restaurant, preparing the best food for customers as per their choice with proper hygienic process
• Followed thorough cleaning and health and safety guidelines to ensure a safe, healthy and competent place of work

Supervisor & Store Manager at A and W (2020-06 – 2022-12)

Started working as part time on June 20, 2020. Then started full time on work permit from July 5th 2021- December 2022. Started as supervisor on July 5th 2021 then got promoted to manager on September 5th 2022

• Cooked food in the restaurant prepared best food for the customer as per their choice with the proper hygienic process

Young Athlete's Program Assistant at Young Athlete's Program (2019-01 – 2019-12)

Worked with children ages 2-7, with and without disabilities

• Helped children develop gross motor skills through fun games, songs, sports and cooperative play

Executive Diploma in Office Administration – Conestoga College Brantford (2019-01 – 2021-12)

Diploma in Computer Basic – Institute Malerkotla (2018-01 – 2018-12)

High School – School Macchiwara (2017-01 – 2018-12)