Parsa Jalilian

Experienced professional with 3+ years in structured, regulated environments requiring accurate documentation, strict adherence to policy, and consistent public-facing communication. Skilled in staff onboarding and training, records management, and maintaining compliance with organizational and regulatory standards. Proven ability to lead teams, coordinate daily operations under pressure, and handle sensitive information with discretion and professionalism.

Early Childhood Educator Assistant at St. Matthews DayCare Society (2023-03 – Present)

• Provide structured supervision and support for daily programming serving children ages 3–12, ensuring a safe and consistent environment across multiple age groups and program formats.
• Document and report on children's behavior, incidents, and developmental progress in accordance with organizational policies and BC's Early Learning Framework, maintaining accurate and confidential records.
• Coordinate and facilitate before- and after-school programming, applying structured routines and age-appropriate activity planning for children ages 5–12.
• Serve as team leader for the summer program, overseeing daily operations, coordinating staff schedules, and ensuring adherence to program standards, safety protocols, and regulatory requirements.
• Train, mentor, and onboard new staff on organizational procedures, safety expectations, and documentation standards, supporting consistent compliance across the team.
• Maintain and organize program files, attendance records, and incident documentation, ensuring accuracy and confidentiality in accordance with regulatory and organizational standards.
• Respond to day-to-day concerns and inquiries from parents and guardians, communicating professionally and resolving issues in line with established policies.
• Plan and deliver seasonal programming, structured activities, and field trips, adapting delivery to meet diverse needs while maintaining program consistency and safety compliance.
• Support a formal work-term evaluation process for an SFU Co-op student, including conducting a structured interview and providing documented performance feedback in coordination with academic supervisors.

Manufacturing Associate at Remedy Brands (2022-08 – 2023-01)

• Operated laboratory and production equipment in accordance with established procedures, safety requirements, and quality standards.
• Monitored product quality and manufacturing processes to support consistency, accuracy, and reliable production outcomes.
• Supervised and trained new employees, reinforcing procedures and contributing to team productivity.

Customer Relations Representative at Kaladin Marketing (2022-05 – 2022-08)

• Conducted door-to-door outreach generating residential leads for TELUS telecommunications and home security services.
• Built rapport with prospective customers, identified needs, and addressed concerns professionally while meeting daily sales targets.

Certificate in Early Childhood Education – Burnaby Community Education

Qualifi Level 5 Diploma in Teaching English as a Foreign Language – The TEFL Academy

High School Diploma – École Alpha Secondary School

Certificate in Burnaby Youth Leadership – City of Burnaby

Introduction to Philosophy – University of Edinburgh